topic Re: not receiving text messages in Get Support

not receiving text messages

elhota1 — Wed, 05 Jan 2022 09:37:05 GMT

Someone had sent me a text message on April 17th . I only received the message today, April 26th. On two other instances, two different people had sent me text messages on April 22nd. Again, I only received those messages today. And this morning, I received an email from someone saying that they had texted me. I never received the text. I receive some texts in a timely matter. However, I do not receive others until many days later.

Why is this happening?

Re: not receiving text messages

ZfromVanC — Fri, 26 Apr 2019 20:49:02 GMT

Its possible its a cell tower issue in your area. If so, it would also be affecting Telus customers.

Re: not receiving text messages

mister — Fri, 26 Apr 2019 21:19:26 GMT

They likely gave you somebody else phone number like they did me, now all my calls and text go to some lady on Bell service.

@elhota1 wrote:
Someone had sent me a text message on April 17th . I only received the message today, April 26th. On two other instances, two different people had sent me text messages on April 22nd. Again, I only received those messages today. And this morning, I received an email from someone saying that they had texted me. I never received the text. I receive some texts in a timely matter. However, I do not receive others until many days later.

Why is this happening?

Re: not receiving text messages

Triguy — Sat, 27 Apr 2019 10:11:36 GMT

Are you using an app or using regular text messaging ? You could try to back up your info and do a factory reset,

Re: not receiving text messages

Jackhyf63 — Sat, 27 Apr 2019 10:26:59 GMT

What kind of phone / app are you using for texts? Do you use any external apps (e.g. fb Messenger) to receive texts, or the native apps that your phone has?If you still can’t figure out,Just sent PM to moderator work on your issue. Good luck.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437