topic Re: changing phone number in Get Support

changing phone number

fauvellen — Wed, 05 Jan 2022 09:37:03 GMT

I set up my phone yesterday and changed the phone number today. I got a message saying go into website click contact us and complete SIM & Activation form, I did that yesterday so now I can't go in and complete the form again. Not sure what to do next to get the phone number changed.

Re: changing phone number

stonechucker — Fri, 26 Apr 2019 19:54:29 GMT

@fauvellen, are you porting in your old number? If yes, is it still active at your previous provider? If no, you will need to reactivate it at your provider (if it was their's originally), if yes, contact the Moderator_Team via private message.

If you are simply selecting a new number, try again.

Re: changing phone number

Anonymous — Fri, 26 Apr 2019 19:55:41 GMT

@fauvellen wrote:
I set up my phone yesterday and changed the phone number today. I got a message saying go into website click contact us and complete SIM & Activation form, I did that yesterday so now I can't go in and complete the form again. Not sure what to do next to get the phone number changed.

You are limited to one number change per 30 days.

Re: changing phone number

cavemantoronto — Sat, 27 Apr 2019 04:18:28 GMT

@fauvellen wrote:
I set up my phone yesterday and changed the phone number today. I got a message saying go into website click contact us and complete SIM & Activation form, I did that yesterday so now I can't go in and complete the form again. Not sure what to do next to get the phone number changed.

This is about number ports. No such form. Contact Moderator_Team by private mesaage but first confirm the old carrier account number.

Re: changing phone number

Jackhyf63 — Sat, 27 Apr 2019 10:41:02 GMT

Did you have tried everything and nothing works then you will have to send a private message to mod, please include:

- explanation of your issue

- your account number

- your new phone number

- your old phone number to be transferred.