topic Re: charges for exceeding plan in Get Support

charges for exceeding plan

Raymondi — Wed, 05 Jan 2022 09:36:19 GMT

My plan is $10/mo for 50 minutes. Never had to exceed, hower Teul land line out of service for 4 days and tech help is coming to house tomorrow. If I exceed my 50 min. how much per minute will I be charged?

Thanks guys,

Raymondi

Re: charges for exceeding plan

Lieux — Thu, 25 Apr 2019 21:13:53 GMT

@Raymondi wrote:
My plan is $10/mo for 50 minutes. Never had to exceed, hower Teul land line out of service for 4 days and tech help is coming to house tomorrow. If I exceed my 50 min. how much per minute will I be charged?
Thanks guys,

Raymondi

Public mobile is prepaid. You will never be overcharged. You pay just for what you have.

Re: charges for exceeding plan

geopublic — Thu, 25 Apr 2019 21:15:38 GMT

@Raymondi wrote:
My plan is $10/mo for 50 minutes. Never had to exceed, hower Teul land line out of service for 4 days and tech help is coming to house tomorrow. If I exceed my 50 min. how much per minute will I be charged?
Thanks guys,

Raymondi

@RaymondiIf you exceed your minutes your phone will stop working. PM is prepaid there aren't any extra charges. If you want more minutes you can buy an add-on to use in the future when you run out of minutes.

Note: Canadian based Add-ons never expire

Re: charges for exceeding plan

computergeek541 — Thu, 25 Apr 2019 21:14:33 GMT

@Raymondi wrote:
My plan is $10/mo for 50 minutes. Never had to exceed, hower Teul land line out of service for 4 days and tech help is coming to house tomorrow. If I exceed my 50 min. how much per minute will I be charged?
Thanks guys,

Raymondi

There is no charge that will automatically happen. Phone calls will simply stop working. The long distance minute add-ons can be used to add more minutes to your account, as strange as they may sound. This is something that Public Mobile strictly allows for the $10/50 minute and $15/100 minute plans. You do need to purchase the long distance add-on before you can use the phone for calls again after running out of that 50 minutes.

Re: charges for exceeding plan

mh1983 — Thu, 25 Apr 2019 21:16:18 GMT

There are at least 3 answers that say the same thing. 🙂

Re: charges for exceeding plan

geopublic — Thu, 25 Apr 2019 21:19:00 GMT

@mh1983 wrote:
There are at least 3 answers that say the same thing. 🙂

That's because all three were responding at the same time without being aware of the other posts. Nothing you can do about that.

Re: charges for exceeding plan

computergeek541 — Thu, 25 Apr 2019 21:19:12 GMT

@mh1983 wrote:
There are at least 3 answers that say the same thing. 🙂

Unfortunately, it's impossible to know what someone else is typing while typing your own message which can take a few minutes. At least it's not stuff being repeated multiple days later.

Re: charges for exceeding plan

emad — Thu, 25 Apr 2019 21:19:19 GMT

Either purchase Add-on long distance or contact the moderator team to renew your month earlier

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437