topic Re: Plan changes in Get Support

Plan changes

porcupine — Wed, 05 Jan 2022 09:36:03 GMT

I changed my plan from a 35 dollar to a 40 dollar 5 gig April 4th .I see that they have changed the 40 dollar plans will I still get the 5 gigabyte plan or the new 40 dollar one .plan renews may 1st

Re: Plan changes

missorange — Thu, 25 Apr 2019 17:40:00 GMT

I think you still get the plan with 5 GB when renew to the next cycle.

Re: Plan changes

ZfromVanC — Thu, 25 Apr 2019 17:44:05 GMT

The plan will continue to apply to you as long as you use it, if you change plans or cancel your plan, then the deal will no longer be available for you.

Re: Plan changes

stonechucker — Thu, 25 Apr 2019 17:54:29 GMT

The plan you could say is now Grandfathered. It will only change with at least 30-days notice if and when Telus/Public Mobile decide they want your specific plan to change.

I'm currently on a grandfathered plan that they wanted to change the price on last year in February or March (notice was given in Announcement forum, and I believe by text message). The price change was cancelled when a TON of CCTS complaints was made.

Re: Plan changes

Gregmt — Thu, 25 Apr 2019 22:02:10 GMT

If you have ordered this plan change before the deadline when it expired , you will get the plan which was advertised at the time you ordered. So if the plan you ordered had the 5 GBs of data but now only have say 3 GB, then you will get the 5 GB, even though it will not come into effect on your account until the date you requested ( I assume you requested the new plan to take effect on your anniversary date).

Cheers

Re: Plan changes

Anonymous — Thu, 25 Apr 2019 22:10:23 GMT

@Gregmt wrote:
( I assume you requested the new plan to take effect on your anniversary date).

Fun fact...there exists such a word as mensiversary. There are no annual plans around here. So the closest is "on your mensiversary date". 🙂 Just having some fun with facts.

Re: Plan changes

stonechucker — Thu, 25 Apr 2019 22:40:24 GMT

@Anonymous wrote:
@Gregmt wrote:
( I assume you requested the new plan to take effect on your anniversary date).

Fun fact...there exists such a word as mensiversary. There are no annual plans around here. So the closest is "on your mensiversary date". 🙂 Just having some fun with facts.

30-day or 90-day cycle is good enough for me. No vers Arya for me!