topic Re: Billing cycle for new number in Get Support

Billing cycle for new number

dnuijens — Wed, 05 Jan 2022 09:35:37 GMT

Hi,

If I add another number does it follow the existing numbers billing cycle (and data renewal date)?

Thanks

Re: Billing cycle for new number

NDesai — Tue, 10 Apr 2018 19:53:12 GMT

@dnuijens Unfortunately, PM does not allow multiple lines per account. You will have to create another account for another line.

Re: Billing cycle for new number

ShawnC13 — Tue, 10 Apr 2018 19:54:59 GMT

@dnuijens wrote:
Hi,
If I add another number does it follow the existing numbers billing cycle (and data renewal date)?

Thanks

Each number is it's own account and will be billed from either 30 or 90 days from account creation, depending on the length of plan you choose.

ETA @NDesai beat me to it

Re: Billing cycle for new number

dnuijens — Wed, 11 Apr 2018 13:15:12 GMT

@NDesai wrote:
@dnuijens Unfortunately, PM does not allow multiple lines per account. You will have to create another account for another line.

That's unfortunate.

Thanks.

Re: Billing cycle for new number

Pittappillil1 — Fri, 07 Sep 2018 11:57:52 GMT

This is too hard, but no complaints.

We chose “no frills”.

Re: Billing cycle for new number

stonechucker — Fri, 07 Sep 2018 12:16:31 GMT

I understand the niceness of having all family members in one bill - but if something goes wrong, they all go wrong.

Having separate accounts (separate emails, different billing cycles, etc...) makes it easier to hand off when the kids start paying for their own services, and when the bill payer says "I've had enough!!!"