topic problem in registering account in Get Support

problem in registering account

jitgill74 — Wed, 05 Jan 2022 09:35:21 GMT

i want to top up my account but when i go to my account section and try to create an account by putting my tel no. into it , it says account already exists, what should i do?

Re: problem in registering account

LEGO — Tue, 10 Apr 2018 03:57:04 GMT

@jitgill74 Your account was created when you activated your SIM card! Remember setting up your email, password, security question and PIN? That was it!
Did you activate SIM card yourself or it was done at the store?

If you don’t remember any of mentioned above, then send a private message to a Moderator_Team, they will help you.

Here is the link: click here

In your message, please provide your name, Public Mobile cell number, and PIN.

Good luck!

Re: problem in registering account

Mary_M — Tue, 10 Apr 2018 13:57:54 GMT

Good morning @jitgill74,

thank you for reaching out to us regarding your self-serve account ! If you require any assistance, please send us a private message (I could not locate any messages), we'll be more than happy to help.

Respectfully,

Mary