topic Re: Porting Number over to PM in Get Support

Porting Number over to PM

Ozzi — Wed, 05 Jan 2022 09:35:21 GMT

Hi,

I'm wondering if it's possible to open up a Public Mobile account, (with a new number). Then in a couple of weeks after trying out the service. Then be able to port my number I have with Rogers over to the account?

Re: Porting Number over to PM

Lieux — Thu, 25 Apr 2019 00:52:23 GMT

@Ozzi wrote:
Hi,

I'm wondering if it's possible to open up a Public Mobile account, (with a new number). Then in a couple of weeks after trying out the service. Then be able to port my number I have with Rogers over to the account?

YES it's the best way to port your number. When everything is OK you can ask for the port in your self-serve account tab PLAN/OPTIONS and CHANGE MY NUMBER. You can do it by yourself.

Re: Porting Number over to PM

will13am — Thu, 25 Apr 2019 00:56:52 GMT

Just to add when porting from Rogers, make sure to remove the hyphens when entering the account number. Do not enter the account number as it appears on the bill. Including hyphens will result in porting failure.

Re: Porting Number over to PM

Ozzi — Thu, 25 Apr 2019 01:02:48 GMT

PERFECT!

So, say I also get a referral before I port the number, that won't be an issue? I read somewhere referral's are phone number based, and not based on the account?

Re: Porting Number over to PM

Lieux — Thu, 25 Apr 2019 01:04:41 GMT

@Ozzi wrote:
PERFECT!

So, say I also get a referral before I port the number, that won't be an issue? I read somewhere referral's are phone number based, and not based on the account?

No issue ...the referal will stay with the 1$ credit per month with you even if you port your number from Rogers.

Re: Porting Number over to PM

Luddite — Thu, 25 Apr 2019 01:10:25 GMT

@Ozzi Usually there are no issues activating and porting, but suggest perusing BE PREPARED