topic Re: Check monthly call usage in Get Support

Check monthly call usage

Mustangmike — Wed, 05 Jan 2022 09:34:57 GMT

For the 100 minutes plan. How do you get a summary of how much call minutes I’ve used so far. I only see it for data usage

Re: Check monthly call usage

Psygineer — Wed, 24 Apr 2019 22:13:05 GMT

Log in to the "My Account" and click "View My Usage" (it's right under the change plan button) in the "My Plan" box that details the name of your current plan.

Re: Check monthly call usage

Lieux — Wed, 24 Apr 2019 22:13:00 GMT

@Mustangmike wrote:
For the 100 minutes plan. How do you get a summary of how much call minutes I’ve used so far. I only see it for data usage

If you have minutes left you can see them on the first page of your self-serve account....as 25/100 minutes...for example. Or you can see the details in tab PLAN/OPTIONS and USAGE HISTORY.

Re: Check monthly call usage

geopublic — Wed, 24 Apr 2019 22:14:58 GMT

@Mustangmike wrote:
For the 100 minutes plan. How do you get a summary of how much call minutes I’ve used so far. I only see it for data usage

@MustangmikeFrom the selfserve main page click on View My Usage

Re: Check monthly call usage

Mustangmike — Wed, 24 Apr 2019 22:22:15 GMT

Usage history doesn’t show any totals. I’m not going to add them up. Maybe it’s out of minutes so I don’t see the summary on the first page

Re: Check monthly call usage

Anonymous — Wed, 24 Apr 2019 22:27:01 GMT

@Mustangmike wrote:
Usage history doesn’t show any totals. I’m not going to add them up. Maybe it’s out of minutes so I don’t see the summary on the first page

That's correct. If you don't see the three lines of the three components of the plan in your data and add-ons area then one or more are consumed. Then they disappear until the plan renews.

Re: Check monthly call usage

Lieux — Wed, 24 Apr 2019 22:28:08 GMT

@Mustangmike wrote:
Usage history doesn’t show any totals. I’m not going to add them up. Maybe it’s out of minutes so I don’t see the summary on the first page

Yes if you can't see no minutes on your first page it's because you used all.