topic Re: Searching for Service in Get Support

Searching for Service

Wentz22 — Wed, 05 Jan 2022 09:34:39 GMT

Morning everyone.

just looking for some help, I woke up this morning to my IPhone 5s constantly searching for service. I’ve tried restarting my phone, switching in and out of Airplane mode and even removing the SIM card. No luck.

any advice?

Re: Searching for Service

tzliu — Sun, 08 Apr 2018 13:34:24 GMT

Could be your phone, or SIM or PM causing the problem.

Two things to check before you contact mod_team for resolution.

1. Check your account to see if your service is still active.

2. If yes, try your SIM in another phone to see if it is working.

Re: Searching for Service

mimmo — Sun, 08 Apr 2018 13:34:51 GMT

try sim in a different phone. that will isolate phone vs ccount errors.

I'm an android user so cnat help with ipone stuff sorry.

Re: Searching for Service

Wentz22 — Sun, 08 Apr 2018 13:47:11 GMT

Account is still active, working at finding another iPhone to switch SIM cards with at the moment.

Re: Searching for Service

will13am — Sun, 08 Apr 2018 14:13:17 GMT

Sounds like a phone problem to me. Try reseating the SIM card.

Re: Searching for Service

jp2 — Sun, 08 Apr 2018 14:17:29 GMT

You can try it in an android too. Don't let apple loyalty slow you down.

Re: Searching for Service

Wentz22 — Sun, 08 Apr 2018 14:52:20 GMT

Put my SIM card into two different iPhone 5’s and it picked up the network instantly. So I’d assume it’s my phone

Re: Searching for Service

jp2 — Sun, 08 Apr 2018 14:53:38 GMT

Unfortunately that sounds correct

Re: Searching for Service

Luddite — Sun, 08 Apr 2018 15:37:40 GMT

@jp2 One last gasp would be a factory reset. Be sure to backup before doing so. If no joy, it's off to the repair shop. I believe the Apple store will evaluate your phone for no charge up front.