topic Re: talk minutes in Get Support

talk minutes

me3 — Wed, 05 Jan 2022 09:33:55 GMT

for the 15$ plan with 100 minutes of talk is it unlimited on weekends and week days after 5pm?

Re: talk minutes

Pizzaeh — Tue, 23 Apr 2019 23:54:48 GMT

@me3 wrote:
for the 15$ plan with 100 minutes of talk is it unlimited on weekends and week days after 5pm?

No.

Re: talk minutes

Alex888 — Tue, 23 Apr 2019 23:55:55 GMT

@me3It's 100 minutes to be used anytime.

Re: talk minutes

JaimeLaPizza — Wed, 24 Apr 2019 03:25:46 GMT

@me3 you should also know that the "call timer" starts when you iniate the call (so time for "routing the call" is metered), calls are rounded up to the closest minute, and listening to messages in for voicemail uses minutes.

Re: talk minutes

Anonymous — Wed, 24 Apr 2019 03:26:05 GMT

@JaimeLaPizza wrote:
and listening to messages in for voicemail uses minutes.

...on the handset. Not when calling in to ones voicemail from another phone.

Re: talk minutes

JaimeLaPizza — Wed, 24 Apr 2019 03:28:28 GMT

@Anonymous wrote:
@JaimeLaPizza wrote:
and listening to messages in for voicemail uses minutes.
...on the handset. Not when calling in to ones voicemail from another phone.

@Anonymous yes, good call ! (no pun intended !)

Re: talk minutes

will13am — Wed, 24 Apr 2019 03:30:19 GMT

@me3 , it would be worthwhile to review this knowledge base which covers in detail how calling is metered.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Plans-amp-Add-Ons/ta-p/250167

Re: talk minutes

Anonymous — Wed, 24 Apr 2019 03:39:03 GMT

@will13am wrote:
@me3 , it would be worthwhile to review this knowledge base which covers in detail how calling is metered.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Plans-amp-Add-Ons/ta-p/250167

Yes. Officially. Unofficial inconsistencies with official policies could presumably change at any time.

Re: talk minutes

JaimeLaPizza — Wed, 24 Apr 2019 03:45:20 GMT

Maybe the "Terms of Service" could also prove to be worth reading (but it could be a bit boring !) I guess what is written in there is binding upon Public Mobile and the customer, whereas what is described in the Knowledge Base is not.