topic Re: Data doesn't work in Get Support

Data doesn't work

ytcxl — Wed, 05 Jan 2022 09:33:29 GMT

I'm using IphoneX. I noticed these days that i had trouble accessing internet via data. i also have a problem receiving text messages. Another problem is that, when people call me, the calls directly go into my voice mail without me be notified. People have to make a 2nd try before they can reach me. As i haven't been constantly testing it, i dont know how long these problems had lasted and how many calls and text messages i have missed.

I don't have a problem making a call or sending a text.

I need these problems solved quickly because i will be on a road trip soon and will heavily rely on data when i'm on the road. I dont want to have to purchase additional data plan when i already paid a plan that suppose to work.

Re: Data doesn't work

CS_Agent — Wed, 04 Apr 2018 20:22:47 GMT

Hi ytcxl,

I just sent you a message.

Please read it and then send me your response privately.

Sincerely!

Gregory

Re: Data doesn't work

Luddite — Wed, 04 Apr 2018 21:52:34 GMT

Incoming issues are often related to port-in issues. The moderators will looking at this for you.

However, the behaviour "People have to make a 2nd try before they can reach me." is exactly what happens when Do Not Disturb has been activated. Settings >> Do Not Disturb >> Manual ON or OFF.

Re: Data doesn't work

CS_Agent — Thu, 05 Apr 2018 18:45:19 GMT

Hi @ytcxl,

I sent you a message yesterday.

Please read it and then send me your response privately.

Sincerely!

Gregory