topic Re: billing date ripoff in Get Support

billing date ripoff

hrlightbown — Wed, 05 Jan 2022 09:33:19 GMT

I too paid my bill recently -- eight (8)days ago on April 15, 2019, the day the system said it was due. That supposedly covered me for 30 days -- not 8. Today, April 23, 2019, my service has been cut off and the system CLAIMS $33 is due. This is a rip-off!

Re: billing date ripoff

will13am — Tue, 23 Apr 2019 18:43:39 GMT

@hrlightbown, there has been widespread service impact to numerous customer accounts. An official announcement was made not too long ago. You should get in touch with the moderator team to have your service restored. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team. Please be patient as the moderator team is having a much higher than normal volume of interactions.

Re: billing date ripoff

geopublic — Tue, 23 Apr 2019 19:00:45 GMT

@hrlightbown wrote:
I too paid my bill recently -- eight (8)days ago on April 15, 2019, the day the system said it was due. That supposedly covered me for 30 days -- not 8. Today, April 23, 2019, my service has been cut off and the system CLAIMS $33 is due. This is a rip-off!

@hrlightbownClick here for more information