topic Account not activated in Get Support

Account not activated

Daris — Wed, 05 Jan 2022 09:33:15 GMT

Hello, I tried to activate Public mobile SIM with porting number from Lucky mobile. Maybe I put wrong PIN during porting but my SIM card got activated so I can access Data and can call but I can not receive calls. Its been 4 days and I am still unable to log in account and not able to get calls. I receive text message from Public to activate sim through contact us- complete SIM and activation online form. But it is not accepting SIM number as I already used it 4 days back. So Can you please help me to solve the issue? Thanks.

Re: Account not activated

will13am — Tue, 23 Apr 2019 18:33:46 GMT

@Daris, porting issues require moderator team assistance to resubmit the port. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team. Note the there is an ongoing widespread impact affecting numerous customer accounts. Moderator team response may be longer than usual. Please be patient and do not send multiple private messages for the same issue. This will only cause further delays.

Re: Account not activated

Daris — Tue, 23 Apr 2019 18:48:30 GMT

Thank you very much.....