topic Re: No service. in Get Support

No service.

Maria_whatever — Wed, 05 Jan 2022 09:32:42 GMT

Has anyone that doesn't have service right now, re-paid just to see if service will work?

Wondering if this would be a good option as I need my phone right now. Just wondering if it has worked for anyone? Then deal with them later.

Re: No service.

Dhillon85 — Tue, 23 Apr 2019 16:15:13 GMT

I would assume not, as there is no plan associated to your account.

Re: No service.

toronto647 — Tue, 23 Apr 2019 16:18:06 GMT

Looks like it's a widespread issue. Some members are posting that there service has been suspended before the 30 day expiration on there plans (like me). I messaged the MOD to resolve the issue.

Re: No service.

TheOldVR — Tue, 23 Apr 2019 16:18:48 GMT

Looks like there are some wide-spread account issues right now...

Would be worth logging in and checking your account status and contacting a MOD.

Hope things start working for you....

Re: No service.

Maria_whatever — Tue, 23 Apr 2019 16:21:04 GMT

It's working now as I re-paid and re-activated my plan. Hoping to get a reply from a MOD so that I can be re-imbursed.

Re: No service.

TheOldVR — Tue, 23 Apr 2019 16:23:30 GMT

@Maria_whatever wrote:
It's working now as I re-paid and re-activated my plan. Hoping to get a reply from a MOD so that I can be re-imbursed.

That's interesting...

Sorry if I missed this earlier but did your account show a $0 balance prior to you adding funds? If yes, should you have had a credit on your account - perhaps a referral credit?

Thanks!

Re: No service.

toronto647 — Tue, 23 Apr 2019 16:27:19 GMT

My account shows a balance of $4.00, which was credited for staying with Public when they made the changes......