topic Loyalty bonus in Get Support

Loyalty bonus

dipcore — Wed, 05 Jan 2022 09:32:33 GMT

I activated my account on May 10th, 2014. What loyality bonuses can I receive?

Re: Loyalty bonus

JDT — Fri, 30 Mar 2018 16:27:04 GMT

You should get $1 off per month for every year you have been a customer - therefore, you should be getting $3 off per month currently, which will increase to $4 off after May.

However, if you are a Legacy customer, you do not receive rewards unless you switch to an in-market plan.

Re: Loyalty bonus

Anonymous — Fri, 30 Mar 2018 18:01:57 GMT

you have to receive .

Re: Loyalty bonus

srins02 — Mon, 02 Apr 2018 20:44:20 GMT

The amount of years of loyalty to Public Mobile should take that amount of money off. So on May 10 you will be getting $4 off every month.

Re: Loyalty bonus

computergeek541 — Mon, 02 Apr 2018 22:14:17 GMT

@dipcorewrote:
I activated my account on May 10th, 2014. What loyality bonuses can I receive?

Loyalty Rewards will show up as a loyalty credit in the rewards section of the account. It isn't actually a year that is the defining date. It's actually the closest renewal date closest to the year anniverary. This is becuase Public Mobile's reward-eligible plans are on 30 or 90 day cycles.

In your case, you're currently eligible for $3 reward/30 days up until, and including May. The $4 amount per 30 days will show up in your account but that amount won't be discounted from your plan until the following renwal.

At that time, your reward will increase to $4 for every 30 days, assuming that you are currently on a non-legacy plan.