topic Re: Didnt recieve promotion in Get Support

Didnt recieve promotion

ipofmc7 — Wed, 05 Jan 2022 09:32:14 GMT

Hi i just activated my sin card and I did not receive the 0 dollars for 30 days. Please help me

Re: Didnt recieve promotion

twest666 — Fri, 30 Mar 2018 00:11:11 GMT

Gonna need a moderator for that.

Use this link to send a private message to the @Moderator_Team, include all relevant information in your message, such as account number, PIN, phone number, and your situation.

Re: Didnt recieve promotion

mimmo — Fri, 30 Mar 2018 00:15:58 GMT

I can't remember exactly but I thought the credit would be added within 72 hours or something similar.

Re: Didnt recieve promotion

twest666 — Fri, 30 Mar 2018 00:26:37 GMT

@mimmowrote:
I can't remember exactly but I thought the credit would be added within 72 hours or something similar.

You are correct @mimmo.

"For example, if you sign up on our current $32 for 1GB at 3G speed promotion, your account will be credited $32 within 72 hours of activating"

That is from the official announcement of the deal.

Re: Didnt recieve promotion

will13am — Fri, 30 Mar 2018 00:30:23 GMT

@ipofmc7, just to confirm, you activated at Walmart, not online.

Re: Didnt recieve promotion

computergeek541 — Fri, 30 Mar 2018 01:53:29 GMT

@ipofmc7wrote:
Hi i just activated my sin card and I did not receive the 0 dollars for 30 days. Please help me

Are you asking about the free sim card and free month of service promotion?

If so, the promotion needs to be activated by the in-store employee to receive the free sim card. In additional, it's actually the second set of 30 days that is free. It should be showing up in your available balance and that gets used to "pay" for your next renewal of the 30 day plan.

How long was it ago that you activated? If it has been more than 72 hours, you can send a message to @CS_Agent and they'll make sure that you receive the credit.

Re: Didnt recieve promotion

ipofmc7 — Wed, 18 Apr 2018 05:02:07 GMT

Thanks everyone for the swift correct responses. Great community of people here!

Re: Didnt recieve promotion

Acekiller — Wed, 18 Apr 2018 19:31:54 GMT

that's the best part of PM