topic Autopay conflicting dates in Get Support

Autopay conflicting dates

canfielj — Wed, 05 Jan 2022 09:31:46 GMT

my autopay shows 2 different dates, 9 days apart...? why not same?

Re: Autopay conflicting dates

hairbag1 — Tue, 23 Apr 2019 01:45:32 GMT

You can message the moderators but give it a day or two to see if this is just a passing glitch. Good luck.

Click here to message moderator

Re: Autopay conflicting dates

SD08 — Tue, 23 Apr 2019 03:37:25 GMT

@canfielj wrote:
my autopay shows 2 different dates, 9 days apart...? why not same?

@canfielj

This is a known erroneous display issue. The due date listed at the top of your Account Overview page is the correct one (for those who are making manual payments), not the one at the bottom of that page. Alan_K has advised us to ignore the bottom one for now.

For those who usually let autopay take care of payments, there will be another date on the Payment page that is one day later than the one at the top of the Account Overview. This is the date when autopay actually takes payment.

Re: Autopay conflicting dates

geopublic — Fri, 03 May 2019 18:27:36 GMT

@canfielj wrote:
my autopay shows 2 different dates, 9 days apart...? why not same?

@canfielj You might want to check this post for more info to avoid possible problems.