topic Re: How do I get LTE working on my iPhone? All I can get is 3G. in Get Support

How do I get LTE working on my iPhone? All I can get is 3G.

mackpine — Tue, 04 Jan 2022 17:34:06 GMT

I can't seem to be able to get LTE working. Has anyone else with an iPhone been able to get LTE?

Thanks! 🙂

Re: How do I get LTE working on my iPhone? All I can get is 3G.

benwarez — Mon, 02 Mar 2015 17:31:53 GMT

If your iPHONE is LTE compatible, Go to Settings, cellular turn on LTE

Re: How do I get LTE working on my iPhone? All I can get is 3G.

CET_GUY27 — Mon, 02 Mar 2015 17:42:49 GMT

Check the post here for details: http://productioncommunity.publicmobile.ca/t5/Announcements/iPhone-Update/m-p/1610/highlight/true#M41

Re: How do I get LTE working on my iPhone? All I can get is 3G.

DK — Mon, 02 Mar 2015 22:57:33 GMT

Which model do you have?
LTE settings are under cellular settings as someone previous mentioned

Re: How do I get LTE working on my iPhone? All I can get is 3G.

Martin — Mon, 02 Mar 2015 23:08:13 GMT

Hello,

What sometimes helps is to toggle Airplane mode off and on.

Re: How do I get LTE working on my iPhone? All I can get is 3G.

chukdefatey — Tue, 03 Mar 2015 15:21:21 GMT

@OP, Since you didn't mention which iPhone you have in your OP, if you have an iPhone 3G, 3GS, 4 and 4s you will not get LTE. iPhone 5 and up support LTE.

@OP, if you have and iPhone 5 and up and don't have Data then you have no use for LTE.

Re: How do I get LTE working on my iPhone? All I can get is 3G.

mackpine — Wed, 04 Mar 2015 18:43:25 GMT

In response to everyone's comments, I have an iPhone 6, 6+ and 5s... I've put the sim card in each of these phones (all unlocked), and LTE hasn't worked in any of them. I am in downtown Ottawa, where I know there is LTE. I've turned LTE on in the settings menu, and I've entered all the APN data... Still nothing.

Re: How do I get LTE working on my iPhone? All I can get is 3G.

Griff — Wed, 04 Mar 2015 18:58:29 GMT

Just curious @mackpine , have you put your sim cards into any other phones to see if you're able to get LTE?

Re: How do I get LTE working on my iPhone? All I can get is 3G.

mackpine — Wed, 04 Mar 2015 19:04:43 GMT

Just 5 iPhones, and none of them worked.

Re: How do I get LTE working on my iPhone? All I can get is 3G.

chukdefatey — Wed, 04 Mar 2015 21:04:04 GMT

Do you have Data or data addon on your plan?

Re: How do I get LTE working on my iPhone? All I can get is 3G.

justanormalguy — Fri, 03 Apr 2015 12:47:08 GMT

Me too

I came from Rogers , with Rogers for 12 years . Paying way too much

The only problem I have with PM is this : No LTE ..only 3G no matter how I tried. Definitly much slower than LTE with Rogers before ..but ,what the hell ...I m not going to pay 80 dollars a month. 🙂

Keep up public mobile Good work so far but please,fix the issues. Dont disappoint me and us .

Re: How do I get LTE working on my iPhone? All I can get is 3G.

Cyber — Fri, 03 Apr 2015 13:10:45 GMT

Hello @justanormalguy,

Are you in a LTE zone where Telus offer LTE ?

How old is your SIM card? You may need a new one who is LTE compatible.

Re: How do I get LTE working on my iPhone? All I can get is 3G.

chukdefatey — Fri, 03 Apr 2015 16:29:59 GMT

^There is definitely LTE on Public Mobile, you probably don't have a Data Plan or some settings on your phone.

Re: How do I get LTE working on my iPhone? All I can get is 3G.

DK — Fri, 03 Apr 2015 16:45:12 GMT

My wife has a i6 with LTE here in Oakville so not sure why yours isn't. What iOS and carrier settings are you running?yoy can see the carrier settings under settings/general/about and should be Koodo 18.2

Re: How do I get LTE working on my iPhone? All I can get is 3G.

justanormalguy — Fri, 03 Apr 2015 18:44:21 GMT

Hey. Would you mind to share the APN setting of yours? I have the Koodo 18.2as well. I definitely have a data plan I m on the 4o dollars 1g data. Plan. Thanks.

Re: How do I get LTE working on my iPhone? All I can get is 3G.

DK — Fri, 03 Apr 2015 19:01:49 GMT

Here is the link I used...

http://productioncommunity.publicmobile.ca/t5/Announcements/iPhone-Update/m-p/1610

Re: How do I get LTE working on my iPhone? All I can get is 3G.

justanormalguy — Fri, 03 Apr 2015 19:32:52 GMT

Okay. Guys. My mistake. I restarted the phone and waited almost 1and half minutes on 3G. And then magically LTE kicked in I guess we just need to be patient and wait for the switching I m very happy now.

Re: How do I get LTE working on my iPhone? All I can get is 3G.

DK — Sat, 04 Apr 2015 15:18:36 GMT

Thanks for letting us know you got it straightened out afterwords.

Re: How do I get LTE working on my iPhone? All I can get is 3G.

justanormalguy — Sun, 05 Apr 2015 04:19:01 GMT

Thanks for all the replys tho