topic Re: Ordering sim in Get Support

Ordering sim

BobbiM — Wed, 05 Jan 2022 09:30:51 GMT

Hi I have try to order a sim it tell me my postal code don’t match but they do. Also the $11.50 has come out of my bank already. Will it be ship out and will I receive an email saying it has ship? I NEVER got confirmation about anything but when I check my bank the payment was processed .

Re: Ordering sim

Dogbert — Mon, 22 Apr 2019 10:22:37 GMT

@BobbiM wrote:
Hi I have try to order a sim it tell me my postal code don’t match but they do. Also the $11.50 has come out of my bank already. Will it be ship out and will I receive an email saying it has ship? I NEVER got confirmation about anything but when I check my bank the payment was processed .

I would contact a mod directly and ask to confirm https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437.

Re: Ordering sim

Alex888 — Mon, 22 Apr 2019 10:23:43 GMT

@BobbiM What do you you mean it tells you your postal code doesn't match? What tells you that?

Re: Ordering sim

BobbiM — Mon, 22 Apr 2019 10:31:14 GMT

When it was Processing my bank payment it came back and said postal codes do not match. I found that weird so I went and checked my bank it is out of my account but I did not receive an email confirming that I purchased a Sim card. But it is clearly out of my accoun

Re: Ordering sim

Alex888 — Mon, 22 Apr 2019 10:36:28 GMT

@BobbiMI would contact the moderators as @Dogbert and make sure they have the correct postal code, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

You will not be emailed about it being shipped.

Re: Ordering sim

BobbiM — Mon, 22 Apr 2019 10:40:42 GMT

Thanks for your help

Re: Ordering sim

BobbiM — Mon, 22 Apr 2019 10:41:11 GMT

Thanks for you help