topic Re: No show SIM in Get Support

No show SIM

mhood — Wed, 05 Jan 2022 09:30:48 GMT

Hey,

I ordered a sim card March 28, I received shipping confirmation next day.

I have yet to receive my SIM card in the mail.

I double checked the shipping address, also my credit card was charged.

How do I go about tracking this thing down?

Re: No show SIM

hairbag1 — Mon, 22 Apr 2019 04:18:24 GMT

@mhood wrote:
Hey,

I ordered a sim card March 28, I received shipping confirmation next day.

I have yet to receive my SIM card in the mail.

I double checked the shipping address, also my credit card was charged.

How do I go about tracking this thing down?

You'll need to reach out for assistance from moderator_team. Click here to message them

Send a message using that link with as much info as you can. Please be patient as it might take several hours to hear back from them. Good luck

Re: No show SIM

ShawnC13 — Mon, 22 Apr 2019 04:20:34 GMT

@mhood wrote:
Hey,

I ordered a sim card March 28, I received shipping confirmation next day.

I have yet to receive my SIM card in the mail.

I double checked the shipping address, also my credit card was charged.

How do I go about tracking this thing down?

You can also check it through canadapost.ca and use your order number as a tracking number and see if it shows there.

Re: No show SIM

will13am — Mon, 22 Apr 2019 04:28:27 GMT

@mhood , this is the guide for tracking SIM card shipments.

https://productioncommunity.publicmobile.ca/t5/Getting-Started/How-to-track-your-SIM-card-order/td-p/325923

Re: No show SIM

mhood — Mon, 22 Apr 2019 14:27:53 GMT

Thanks, shows in transit. Expected delivery April 2nd 😀

I have reached out to the mod team.