topic Re: New Customer in Get Support

New Customer

harley — Wed, 05 Jan 2022 09:29:29 GMT

Just wondering why I did not get new customer promo - $30 for 30 days

Just signed up today !!

Re: New Customer

ShawnC13 — Tue, 20 Mar 2018 14:55:40 GMT

@harleywrote:
Just wondering why I did not get new customer promo - $30 for 30 days
Just signed up today !!

What plan did you pick? Did you create your own plan?

Re: New Customer

mimmo — Tue, 20 Mar 2018 13:37:32 GMT

Mods have been known to do plan changes for mistaken plans the first couple daysof service. I still see the 30 day plan as a promo so it should have been avaialble.

How can you get help with your account, activation, or service?

Please contact the Community Moderator Team to get gelp with you account.
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Re: New Customer

PJC — Tue, 20 Mar 2018 14:01:38 GMT

@harleywrote:
Just wondering why I did not get new customer promo - $30 for 30 days
Just signed up today !!

Is that the plan you selected when you signed up? But definitely message the mods if you did not get the plan you signed up for.