topic Re: SMS time stamps wrong in Get Support

SMS time stamps wrong

Al_Ice — Wed, 05 Jan 2022 09:28:56 GMT

I use a Nokia ‘dumbphone’, which I love! I purchased it unlocked, so it’s not a Public Mobile phone.

Ever since I switched to Public Mobile, the time stamps on my texts are all wrong. The incoming ones are 3 hours ahead (EST) but the ones I send are current (PST). So when I read my texts, they are all out of order, which is pretty frustrating.

I’ve tried restarting the phone, updating the time, manually setting the time, auto setting the time, changing all of the text settings.... nothing has helped!

Any ideas would be greatly appreciated!

thanks!

Re: SMS time stamps wrong

will13am — Sat, 20 Apr 2019 00:24:59 GMT

There must be some kind of manual time override set on the phone. Go through the settings tab by tab.

Re: SMS time stamps wrong

Pizzaeh — Sat, 20 Apr 2019 00:25:31 GMT

@Al_Ice wrote:
I use a Nokia ‘dumbphone’, which I love! I purchased it unlocked, so it’s not a Public Mobile phone.

Ever since I switched to Public Mobile, the time stamps on my texts are all wrong. The incoming ones are 3 hours ahead (EST) but the ones I send are current (PST). So when I read my texts, they are all out of order, which is pretty frustrating.

I’ve tried restarting the phone, updating the time, manually setting the time, auto setting the time, changing all of the text settings.... nothing has helped!

Any ideas would be greatly appreciated!

thanks!

@Al_Ice try turning off the auto time update setting. Make sure you're on the latest firmware. Reboot the phone and test it out. Good luck.

Re: SMS time stamps wrong

Tony8 — Sat, 20 Apr 2019 01:03:41 GMT

Hi, did you try turning off any "auto time zone" or change "time zone" settings?

Re: SMS time stamps wrong

TheOldVR — Sat, 20 Apr 2019 05:01:52 GMT

@Tony8 wrote:
Hi, did you try turning off any "auto time zone" or change "time zone" settings?

I was also going to mention the time zone setting as I have had this issue before even with manually setting the time.

Hope things get sorted out for you!