topic Change of plan in Get Support

Change of plan

maryanap — Wed, 05 Jan 2022 09:28:31 GMT

Hello!

My previous plan has expired March 12. I want to change my plan now. My account is topped up and when I choose change plan it does not allow me, as it says Change plan at next renewal date.

So, how do I switch to the new plan right away, as I can not use my phone for calls

Thanks,

Maryana

Re: Change of plan

will13am — Fri, 16 Mar 2018 17:23:00 GMT

Plan changes in an expired account can only be performed by the moderator team. Please send them a private message to have this done. The moderator team can be reached via private message using this link. Refer to the following link for information on contacting the moderator team.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452