topic Re: Text messages in Get Support

Text messages

tremblay470 — Wed, 05 Jan 2022 09:26:05 GMT

How Can I get a copy of text messages records for police statement that is further then what it shows on the phone?

Re: Text messages

computergeek541 — Wed, 17 Apr 2019 03:41:43 GMT

@tremblay470 wrote:
How Can I get a copy of text messages records for police statement that is further then what it shows on the phone?

I am uncertain as to how far back the system will keep messages for. The only possible way would be to contact Public Mobile's moderators. That can be done through this this weblink: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Text messages

tremblay470 — Wed, 17 Apr 2019 03:58:43 GMT

Thank you!!! 🙂

Re: Text messages

popping — Wed, 17 Apr 2019 04:05:43 GMT

@computergeek541 wrote:
@tremblay470 wrote:
How Can I get a copy of text messages records for police statement that is further then what it shows on the phone?
I am uncertain as to how far back the system will keep messages for. The only possible way would be to contact Public Mobile's moderators. That can be done through this this weblink: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

I am not sure whether Canadian providers keep the text messages content.

US Providers does not keep the message contents.

https://www.nbcnews.com/technolog/how-long-do-wireless-carriers-keep-your-data-120367

@tremblay470, Did you set up backup you data to the cloud storage? If yes, you can pull your backup data.

Re: Text messages

Dogbert — Wed, 17 Apr 2019 08:00:45 GMT

If it's on the phone that you're currently using; stop using your phone immediately and call a data recovery service.

Tell them it's for a criminal investigation and they'll take the precautions required to extract old data from your phone.

I would go with Ontrack (https://www.ontrack.com/services/data-recovery/mobile/).