topic Re: Can't sent MMs in Get Support

Can't sent MMs

irishman4 — Wed, 05 Jan 2022 09:25:32 GMT

Hello can anyone help me with this just switched to new plan $25 to have MMs

( text & image) unlimited... but can't sent MMs , so I read a little bit on this community , and what to do.... the only solution was to reset Network...( had lte icon )

it worked ..........but i want to sent it through wi-fi... ( when Lte is On HomeWi-Fi goes down..!!!

does sending through Lte (Cellular Data ) included in this plan (unlimited of sending Text & images )or it will cost me x-tra cellular data..!!!

thanks for clearing that up................................

Re: Can't sent MMs

RobertQc — Tue, 16 Apr 2019 19:37:22 GMT

@irishman4 wrote:
Hello can anyone help me with this just switched to new plan $25 to have MMs

( text & image) unlimited... but can't sent MMs , so I read a little bit on this community , and what to do.... the only solution was to reset Network...( had lte icon )

it worked ..........but i want to sent it through wi-fi... ( when Lte is On HomeWi-Fi goes down..!!!
does sending through Lte (Cellular Data ) included in this plan (unlimited of sending Text & images )or it will cost me x-tra cellular data..!!!

thanks for clearing that up................................

@irishman4

Sending MMS through 3G/4GLTE/Mobile Data is unlimited and free. It does not count towards data (except on local data usage apps on the phone, but doesn't count here at public mobile). MMS has to go through LTE (edit also meant to say 3g here) unless you use some sort of special app like imessage.

Re: Can't sent MMs

will13am — Tue, 16 Apr 2019 19:29:58 GMT

@RobertQc wrote:
@irishman4 wrote:
Hello can anyone help me with this just switched to new plan $25 to have MMs

( text & image) unlimited... but can't sent MMs , so I read a little bit on this community , and what to do.... the only solution was to reset Network...( had lte icon )

it worked ..........but i want to sent it through wi-fi... ( when Lte is On HomeWi-Fi goes down..!!!
does sending through Lte (Cellular Data ) included in this plan (unlimited of sending Text & images )or it will cost me x-tra cellular data..!!!

thanks for clearing that up................................
@irishman4

Sending MMS through 3G/4GLTE/Mobile Data is unlimited and free. It does not count towards data (except on local data usage apps on the phone, but doesn't count here at public mobile). MMS has to go through LTE unless you use some sort of special app like imessage.

Robert, MMS will go through on wireless data 3G or LTE. Neither are metered because the data goes through a special MMS proxy.

Re: Can't sent MMs

geopublic — Tue, 16 Apr 2019 20:04:09 GMT

@irishman4 wrote:
Hello can anyone help me with this just switched to new plan $25 to have MMs

( text & image) unlimited... but can't sent MMs , so I read a little bit on this community , and what to do.... the only solution was to reset Network...( had lte icon )

it worked ..........but i want to sent it through wi-fi... ( when Lte is On HomeWi-Fi goes down..!!!
does sending through Lte (Cellular Data ) included in this plan (unlimited of sending Text & images )or it will cost me x-tra cellular data..!!!

thanks for clearing that up................................

To send MMS you need to keep Mobile Data on. When you are at home do you turn mobile Data off? If yes, don't just leave mobile data on and Wi-Fi on and it should work while Wi-Fi is on.

**Edit to correct WiFi inaccuracy

Re: Can't sent MMs

Anonymous — Tue, 16 Apr 2019 19:45:21 GMT

@geopublic wrote:
@irishman4 wrote:
Hello can anyone help me with this just switched to new plan $25 to have MMs

( text & image) unlimited... but can't sent MMs , so I read a little bit on this community , and what to do.... the only solution was to reset Network...( had lte icon )

it worked ..........but i want to sent it through wi-fi... ( when Lte is On HomeWi-Fi goes down..!!!
does sending through Lte (Cellular Data ) included in this plan (unlimited of sending Text & images )or it will cost me x-tra cellular data..!!!

thanks for clearing that up................................
To send MMS you need to keep Mobile Data on. When you are at home do you turn mobile Data off? If yes, don't just leave mobile data on and Wi-Fi on and it should work through Wi-Fi.

MMS will not go in/out via wifi. Cell data only. You don't even need a data component in your service. Just cell data on.

Re: Can't sent MMs

irishman4 — Tue, 16 Apr 2019 19:56:20 GMT

z10user4 Hello just did a couple test with wi-fi on off ..and you are right not working ...

info on web misleading.....!! so what i did After even network reset

Lte went on and wi-fi off..!! ( could send images & Photos )

so i wanted to have both working wi-fi is on now and Cellular on & Working well

am i having right settings Cellular on

Cellular data options Lte on and Data Roaming OFF

to browse the web

Re: Can't sent MMs

Anonymous — Tue, 16 Apr 2019 20:10:27 GMT

@irishman4 wrote:
z10user4 Hello just did a couple test with wi-fi on off ..and you are right not working ...
info on web misleading.....!! so what i did After even network reset

Lte went on and wi-fi off..!! ( could send images & Photos )

so i wanted to have both working wi-fi is on now and Cellular on & Working well

am i having right settings Cellular on
Cellular data options Lte on and Data Roaming OFF
to browse the web

I don't know about all phones, but my BB OS10 will give precedence to wifi if both are on and connected to both. So it would seem then that internet traffic will go through wifi and still allow MMS to go through cell data.

Re: Can't sent MMs

irishman4 — Tue, 16 Apr 2019 20:16:05 GMT

z10user4 Ok thanks for your help , will have to do proper settings on my Iphone..

the info i need is about data roaming On Or Off then all Set....

.........................Regards...................................

Re: Can't sent MMs

Anonymous — Tue, 16 Apr 2019 20:16:58 GMT

@irishman4 wrote:
z10user4 Ok thanks for your help , will have to do proper settings on my Iphone..

the info i need is about data roaming On Or Off then all Set....

.........................Regards...................................

Roaming only matters if you're in the states with roaming add-ons. Otherwise roaming doesn't enter into it.