Ported number over

hellobot — Wed, 05 Jan 2022 09:25:15 GMT

Hey, I got 3 prepaid lines from Public Mobile for my associates to use while at work but them stumbled upon a deal Rogers was having and decided to port the numbers I just got from Public Mobile over to Rogers because of the awesome deal. So I didn't use the Public Mobile Simcards at all and it was all ported over but only problem I have now is I was charged the next day for all 3 simcards for the prepaid amount but I didn't use it at all. What do I do?

Re: Ported number over

matbasm — Fri, 09 Mar 2018 18:38:39 GMT

@hellobot, I am assuming that you registered the 3 SIM cards, right? If so, the SIMS are 'used'. As for the amount paid for the first 30 or 90 day period, that is probably gone too, since Public Mobile is a prepaid service. If you port out/cancel before the end of your current period, you loose whatever was left in your account, and whatever services were not used.

You could try contacting the moderators, and explaining your situation, but frankly, I don't think you have much hope of getting anything, especially since you ported out by your choice, and to a competitor. If you still want to try, click here to send them a private message.
Information regarding the moderators team can be found by following this link.

topic Re: Ported number over in Get Support

Ported number over

Re: Ported number over