topic Re: How can I change my plan in now? in Get Support

How can I change my plan in now?

JinKwon1015 — Wed, 05 Jan 2022 09:24:08 GMT

Hello,

I've just joined public mobile. 90days & only talk, no text messages

However, I didn't know exact meaning about 'no text message'.

I can't get and send any message.

although I tried to change my plan, it will be activated at June 2018.

I did register Autopayment already.

How can I change my plan in now?

I want to change $25(unlimited talk & message) plan.

Re: How can I change my plan in now?

matbasm — Wed, 07 Mar 2018 20:00:46 GMT

@JinKwon1015, send a private message to the moderator team. They can probably do it for you.

Click here to send them a private message.
Information regarding the moderators team can be found by following this link.

Re: How can I change my plan in now?

Korth — Wed, 07 Mar 2018 20:36:56 GMT

@JinKwon1015

Basically, your options are:

- let your current (no text) plan complete the 90-day cycle before it renews with your new (with text) plan.

- prepay and activate your new (with text) plan now but lose any remaining days on your existing (no text) plan. PM service is all prepaid, there are normally no refunds.

But I agree with @matbasm - the mods might be able to adjust your plan.

Re: How can I change my plan in now

Anonymous — Wed, 07 Mar 2018 21:00:24 GMT

You will need to send a private message to

the @Moderator_Team,

giving them

1. your full name.

2. your phone number.

3. 4 digit PIN.

4. Account email address.
Detailed explanation of specific your Plan change .
them can help you a lot nice team service

good luck