topic Balance transfer in Get Support

Balance transfer

p7474 — Wed, 05 Jan 2022 09:23:24 GMT

I've got an offer to move to Koodo, but I have recently payed for my next 3 months period (I have 3 accounts). Can you transfer the balance to Koodo?

Re: Balance transfer

NDesai — Tue, 06 Mar 2018 21:40:32 GMT

They will only give you $100 credit when you move to koodo. You can try contacting koodo and see if they will give you additional credits for recently renewing.

Re: Balance transfer

closng — Tue, 06 Mar 2018 23:23:23 GMT

Hi @p7474,

I belive that is what the $100 billing credit they are offering you is for, to cover any recent payments you've made to renew y our plan with Public Mobile.

Re: Balance transfer

torontokris — Tue, 06 Mar 2018 23:41:30 GMT

@p7474wrote:
I've got an offer to move to Koodo, but I have recently payed for my next 3 months period (I have 3 accounts). Can you transfer the balance to Koodo?

As stated the $100 credit is for your lost pre-paid time with PM. If you have an actual balance in the PM account (not just next 3 months) some have been able to negotiate with Koodo for it. Again actual real balance you can show.. the prepayment for 3 months does not actually show as a balance. So if you added $50 to the account for later use ask Koodo for it

Re: Balance transfer

Wonder_why — Wed, 07 Mar 2018 12:04:27 GMT

@p7474wrote:
I've got an offer to move to Koodo, but I have recently payed for my next 3 months period (I have 3 accounts). Can you transfer the balance to Koodo?

@p7474 nope , money gone to Dave Bonus 😄 just joking hehes 😃

Re: Balance transfer

fobbywillie — Thu, 08 Mar 2018 03:08:43 GMT

what about long distance packages. i still have close to $15 left, would i be able to get any of that back?