topic Re: problem registering my second line in Get Support

problem registering my second line

Bob-Baptiste — Wed, 05 Jan 2022 09:20:30 GMT

I have 3 phone lines that I activated with the same email adress, I cannot regester my second line for self serve as the page says that the email has already been used and I cannot access the second line through my account. I am looking to change the plan of my second line and have been unsuccessful in doing so because of this issue, any help or advice on how to solve this matter would be greatly appricated.

Bob

Re: problem registering my second line

Pizzaeh — Sat, 13 Apr 2019 18:46:31 GMT

@Bob-Baptiste wrote:
I have 3 phone lines that I activated with the same email adress, I cannot regester my second line for self serve as the page says that the email has already been used and I cannot access the second line through my account. I am looking to change the plan of my second line and have been unsuccessful in doing so because of this issue, any help or advice on how to solve this matter would be greatly appricated.

Bob

With Public Mobile it is one line/account per email address.

This post by @jairolevi discusses a workaround; have a read through and see it might work for you. It's the first post where he/she talks about it.

Re: problem registering my second line

geopublic — Sun, 14 Apr 2019 02:15:13 GMT

@Bob-Baptiste wrote:
I have 3 phone lines that I activated with the same email adress, I cannot regester my second line for self serve as the page says that the email has already been used and I cannot access the second line through my account. I am looking to change the plan of my second line and have been unsuccessful in doing so because of this issue, any help or advice on how to solve this matter would be greatly appricated.

Bob

If your email supports adding aliases then just setup a different alias for the remaining two accounts and you should be able to complete the remaining activations.

Re: problem registering my second line

Gregmt — Sun, 14 Apr 2019 11:31:03 GMT

I just created an email for each phone line I have. Then registered / set up each phone under a given email.

Re: problem registering my second line

BEER — Mon, 15 Apr 2019 17:31:14 GMT

@Bob-Baptiste wrote:
I have 3 phone lines that I activated with the same email adress, I cannot regester my second line for self serve as the page says that the email has already been used and I cannot access the second line through my account. I am looking to change the plan of my second line and have been unsuccessful in doing so because of this issue, any help or advice on how to solve this matter would be greatly appricated.

Bob

Had the same issue and resolved it by using separate disposable email addresses - In my case I used Yahoo.