topic Re: Charged for Two US Roaming Add-ons in Get Support

Charged for Two US Roaming Add-ons

nealio — Wed, 05 Jan 2022 09:19:38 GMT

I recently purchased a US Roaming Add-on, but when I looked at my account summary I was charged for two packages. How do I get the extra package refunded?

Re: Charged for Two US Roaming Add-ons

Alex888 — Fri, 12 Apr 2019 13:31:36 GMT

@nealioYou will have to contact the moderators to get a refund, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Charged for Two US Roaming Add-ons

mimmo — Fri, 12 Apr 2019 13:55:34 GMT

@nealio you were charged twice and two addons show up in your overview page ? That is strange.

I would just ask for credit to availabe funds not a refund.