topic Re: IPHONE 4 in Get Support

IPHONE 4

lathalogan — Wed, 05 Jan 2022 09:19:38 GMT

Recently I activated data services for Iphone 4 and it not working.

It shows on the top the phone Public Mobile 3G. However when I go to Internet the messages comes up "Could not activate cellular data network. You are not subscribed to cellular data service". The cell is working without any issues.

Re: IPHONE 4

matbasm — Sun, 04 Mar 2018 17:03:09 GMT

@lathalogan, are you sure that a data plan shows in your self serve portal. Did you purchase an add on or change to a plan that includes data. Please double check.

Re: IPHONE 4

lathalogan — Sun, 04 Mar 2018 17:12:32 GMT

Yes, I am sure. Aboveis the print screen.

Re: IPHONE 4

mimmo — Sun, 04 Mar 2018 17:18:47 GMT

@lathalogan you need to follow a special procedure for iphone to set up you apn settings. I

edit visit this post https://productioncommunity.publicmobile.ca/t5/Discussions/APN-setting-with-iphone-4-ios-7/m-p/54513#M13495

http://www.unlockit.co.nz/mobilesettings/

Re: IPHONE 4

lathalogan — Sun, 04 Mar 2018 17:19:23 GMT

I tried to enter "sp.mp.com" under settings/cellular/cellular data Network and still having issues.

Re: IPHONE 4

mimmo — Sun, 04 Mar 2018 17:27:41 GMT

you can;t enter apn maually in iphone4. as the post i linked to mentions you need to be on wifi and from your phone visit the link and follow instructions. I am just going by historical knowledge as i am not an iphone user.

this is another thread with similar instructions

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Help-needed-setting-up-APN-in-iphone-4s/m-p/29409#M4017

Re: IPHONE 4

hinamirza — Sun, 04 Mar 2018 21:07:53 GMT

hi,

actually you need a Apn download in your phone i add a link pleae watch it and follow the steps i did the same works for me and will work for you i hope

https://www.youtube.com/watch?v=q5RlX-tS-CQ