topic Locked sim in Get Support

Locked sim

Nate5845 — Wed, 05 Jan 2022 09:19:15 GMT

how do I fix this?

Alex888 — Fri, 12 Apr 2019 01:26:20 GMT

@Nate5845 If you locked your SIM you will need to contact the moderators to get an unlock code, you can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Nate5845 — Fri, 12 Apr 2019 01:35:53 GMT

How long do they usually take to respond and how do I fix my incoming calls?

mimmo — Fri, 12 Apr 2019 01:47:16 GMT

@Nate5845 wrote:
How long do they usually take to respond and how do I fix my incoming calls?

1 hour to 48 hours depending on workload

Can you explain how you locked your sim?