topic Re: Data not working in Get Support

Data not working

Tobiloba — Wed, 05 Jan 2022 09:18:30 GMT

Hello guys, please i just activated my public mobile sim and the date is not working.

Can anybody please help me out with this issue? Thanks

Re: Data not working

denis2 — Thu, 11 Apr 2019 15:45:36 GMT

Is Data turned on in settings ?

Re: Data not working

mimmo — Thu, 11 Apr 2019 15:50:53 GMT

you probably need to set up your apn settings. if you can tell us what phone you have then we can direct you better as some phones have some other issues.

this link might help https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartphone/m-p/3#M1

Re: Data not working

srlawren — Thu, 11 Apr 2019 16:13:06 GMT

@Tobiloba wrote:
Hello guys, please i just activated my public mobile sim and the date is not working.
Can anybody please help me out with this issue? Thanks

@Tobiloba please help us help you by telling us what brand and model of phone you are using.

Re: Data not working

Tobiloba — Thu, 11 Apr 2019 16:17:29 GMT

Yes it is. Thank you for trying to help. The data is working perfectly now after I restart the phone

Re: Data not working

Tobiloba — Thu, 11 Apr 2019 16:18:58 GMT

Yes thank you. The data is working now after i rest the apn and then restart the phone. The date is working perfectly now. Thank you for your help

Re: Data not working

piyush2 — Mon, 15 Apr 2019 16:46:15 GMT

APN Configurations can be found here.

https://apn-canada.gishan.net/en/apn/public-mobile

I set them up as suggested an my net started working immediately

Re: Data not working

Tobiloba — Mon, 15 Apr 2019 16:58:57 GMT

Thank you so much. My data has been working fine and no issues so far. But thank you for your help.