topic Re: Dropped calls in Get Support

Dropped calls

Michele74 — Wed, 05 Jan 2022 09:17:46 GMT

I was hooked up today and my phone kept dropping the calls

why does this happen

Re: Dropped calls

Alex888 — Wed, 10 Apr 2019 22:24:48 GMT

@Michele74 Are you in a bad reception area? Try toggling Airplane mode on and off, see if that helps.

Re: Dropped calls

geopublic — Wed, 10 Apr 2019 22:27:07 GMT

@Michele74 wrote:
I was hooked up today and my phone kept dropping the calls

why does this happen

My understanding that the entire Telus/Kood/Public Mobile network is experiencing some issues out West and hopefully it will be resoved shortly.

If you need to get a hold of the Moderator Team just click here The link sends you to the private message function and adds the moderator team as recipient for a private message.

You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.

Re: Dropped calls

robertmay — Wed, 10 Apr 2019 22:28:39 GMT

there has been a temporary network problem on Telus towers recently. I am in Alberta and have had the same issue today. They are aware of it and it should be rectified asap. Have an awesome day.