topic Re: Mobile Data in Get Support

Mobile Data

Dylan3 — Wed, 05 Jan 2022 09:16:44 GMT

So I am on a plan that includes 250 MB of mobile data a month

I dont really use mobile data and I plan to use it only when I need to and I am at a place that I dont have wifi or the wifi is not strong enough to work

If I dont use mobile data for a month would it carry over to the next month?

Re: Mobile Data

computergeek541 — Wed, 10 Apr 2019 05:37:32 GMT

@Dylan3 wrote:
So I am on a plan that includes 250 MB of mobile data a month

I dont really use mobile data and I plan to use it only when I need to and I am at a place that I dont have wifi or the wifi is not strong enough to work

If I dont use mobile data for a month would it carry over to the next month?

Unused plan data does not carry forwarded. If will go wasted if not used.

Re: Mobile Data

Alex888 — Wed, 10 Apr 2019 05:48:46 GMT

@Dylan3 No, plan data does not carry over. If you buy a data addon, that will remain on your account until it is used, it won't expire.

Re: Mobile Data

Anonymous — Wed, 10 Apr 2019 05:49:25 GMT

@Dylan3 wrote:
So I am on a plan that includes 250 MB of mobile data a month

I dont really use mobile data and I plan to use it only when I need to and I am at a place that I dont have wifi or the wifi is not strong enough to work

If I dont use mobile data for a month would it carry over to the next month?

Plan data no...add-on data yes.

I really think all providers should do as you wonder because hey you paid for it. The remaining unused portion gets added to the newly purchased bucket. But that wouldn't be very profitable now would it. So here we are.

Re: Mobile Data

Dylan3 — Wed, 10 Apr 2019 05:51:10 GMT

If I change my plan to another plan how would I do it?

Re: Mobile Data

Dylan3 — Wed, 10 Apr 2019 05:55:09 GMT

If I change my mobile data plan will it affect anything in my account like will I need to make a new account or get a new phone number or anything like that?

Re: Mobile Data

Alex888 — Wed, 10 Apr 2019 06:11:12 GMT

@Dylan3Changing your plan won't change anything else in your account, you don't need a new account/number/ect. To change it go into your account and under Account Status click Change Plan, and either select a new plan or build your own. There is an option to either change your plan immediately or change it automatically on your next renewal date. If you change it immediately you need to pay for the new plan immediately and there are no refunds for the remainder of your current plan, you forfeit the rest of the month.

Re: Mobile Data

Dylan3 — Wed, 10 Apr 2019 06:12:58 GMT

After thinking about it I changed my mind and I am going to stick with my current mobile plan

Thanks

Re: Mobile Data

sunflowershine — Wed, 10 Apr 2019 06:33:40 GMT

@Dylan3 wrote:
So I am on a plan that includes 250 MB of mobile data a month

I dont really use mobile data and I plan to use it only when I need to and I am at a place that I dont have wifi or the wifi is not strong enough to work

If I dont use mobile data for a month would it carry over to the next month?

@Dylan3 You have to make sure setting up the APN to allow the data working properly in the future. You can go to the following link: https://www.publicmobile.ca/en/bc/get-help/articles?q=apn

Re: Mobile Data

Dylan3 — Wed, 10 Apr 2019 06:39:14 GMT

I understand

Thanks

Re: Mobile Data

mojorising — Wed, 10 Apr 2019 09:09:48 GMT

I don't believe any carriers in Canada offer data carry over?

Re: Mobile Data

computergeek541 — Wed, 10 Apr 2019 10:12:06 GMT

@mojorising wrote:
I don't believe any carriers in Canada offer data carry over?

As stated earlier, add-on data packages do stay on the account until used up. It's just that the data included in the base price plans that do not at Public Mobile. I also don"t know of any carrier in Canada that allows rollover data for normal plans, nor can I think of one that does it for add-on data either.

Re: Mobile Data

bishamon — Wed, 10 Apr 2019 10:47:24 GMT

@mojorising wrote:
I don't believe any carriers in Canada offer data carry over?

Koodo Prepaid would roll over minutes and data, however it is a pay as you go system.