topic Re: Big FYI in Get Support

Big FYI

will13am — Wed, 05 Jan 2022 09:16:32 GMT

The competition just increased their prices. Well actually it is a roll back on plan features which is effectively a price increase. Beware of the potential for a competititve offer.

https://mobilesyrup.com/2019/04/09/chatr-mobile-45-40-plans-2gb-reduction/

Re: Big FYI

sunflowershine — Wed, 10 Apr 2019 03:30:37 GMT

@will13am wrote:
The competition just increased their prices. Well actually it is a roll back on plan features which is effectively a price increase. Beware of the potential for a competititve offer.

https://mobilesyrup.com/2019/04/09/chatr-mobile-45-40-plans-2gb-reduction/

@will13am That will affect high usage of data customers. Will see what PM do then.

Re: Big FYI

will13am — Wed, 10 Apr 2019 03:44:32 GMT

@sunflowershine wrote:
@will13am wrote:
The competition just increased their prices. Well actually it is a roll back on plan features which is effectively a price increase. Beware of the potential for a competititve offer.

https://mobilesyrup.com/2019/04/09/chatr-mobile-45-40-plans-2gb-reduction/
@will13am That will affect high usage of data customers. Will see what PM do then.

The problem is Public Mobile has a huge gap in their plan offerings. Downgrade from the 5GB plan and the next package is 1GB. I would hardly say that 1GB is enough even for light users.

Re: Big FYI

cavemantoronto — Wed, 10 Apr 2019 04:26:28 GMT

Chatr should not give Public ideas.

Re: Big FYI

Dogbert — Wed, 10 Apr 2019 07:49:38 GMT

@will13am wrote:
The competition just increased their prices. Well actually it is a roll back on plan features which is effectively a price increase. Beware of the potential for a competititve offer.

https://mobilesyrup.com/2019/04/09/chatr-mobile-45-40-plans-2gb-reduction/

We've seen this again & again.

They cut a plan offering, only to bring it back 6-months later a big promo.

If you follow the competition; they play the following games:

- exclusive offers to new customers

- exclusive offers to select existing customers

- rentention offers

- customer win back offers

- short time promotions

- etc. etc. etc.

Don't worry until it happens. Sit back & relax and enjoy life.

The reason for my switch is that I'm tired of calling up customer service and begging for a competitive plan or rention plan. Or listening to someone else brag that they got a better deal than I did from the same carrier, only because they were better at begging or willing to continually call rententions until they got that "magical" plan.

Re: Big FYI

Chanah — Thu, 11 Apr 2019 20:35:00 GMT

I wish we had a 3 gig plan.