topic Re: Texting in Get Support

Texting

rubyjross — Wed, 05 Jan 2022 09:15:36 GMT

can't send or receive texts from any other providers except public mobile?

Re: Texting

Lieux — Tue, 09 Apr 2019 17:26:59 GMT

@rubyjross wrote:
can't send or receive texts from any other providers except public mobile?

No you can receive or send text from any providers in the world...Do you have a problem??

Re: Texting

ZfromVanC — Tue, 09 Apr 2019 17:33:13 GMT

Can you give us more information about the issue you're having?

Are you receiving calls without issue? Which plan are you signed up for? What have you already tried as far as troubleshooting the issue?

Re: Texting

missorange — Tue, 09 Apr 2019 17:41:10 GMT

No, you can receive the text not limited to public mobile.

Re: Texting

ShawnC13 — Tue, 09 Apr 2019 17:43:01 GMT

@rubyjross wrote:
can't send or receive texts from any other providers except public mobile?

Did you recently port in a number from another provider? There are times where the port gets stuck and will require moderator assistance.

To send a private message to a moderator click this link and describe your issue.

Community Moderators are available from Monday-Friday 8 am(Eastern) to 12 am(Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm(Eastern)

More info on moderators

Re: Texting

Anonymous — Tue, 09 Apr 2019 17:45:30 GMT

@rubyjross wrote:
can't send or receive texts from any other providers except public mobile?

Not sure if it's related, and while we're all speculating until you reply with more details, did you perchance have a roaming add-on expire yesterday or today?

Re: Texting

eugenegowan — Tue, 09 Apr 2019 17:49:01 GMT

Have you tried turning your phone off and then turning it back on. Sometimes your text can be froze and that's all it takes.

Re: Texting

dna2016 — Tue, 09 Apr 2019 18:05:07 GMT

@rubyjross are you asking a question or are you having an issue. If you're asking a question, then the answer is you can text to and receive texts from whomever you want, does not matter which provider it is.

If you're having an issue seems very odd you're only receiving texts from PM customers, that doesn't make sense, so I'm going to assume you were just asking if you can receive texts from other providers and not just PM customers.

Re: Texting

Sharry19 — Tue, 09 Apr 2019 18:05:17 GMT

@rubyjross If you have just ported your number then please wait more time, also try switch On and off.

If that doesn't work then please contact Moderator to solve this issue

Please send Private Message to Moderator by CLICK HERE

*** Please note: I am not a Moderator ***