topic Re: "Limited Time Offer" pressures? in Get Support

"Limited Time Offer" pressures?

Korth — Wed, 05 Jan 2022 09:15:24 GMT

"Limited-time offers pressure customers who are on the fence to buy something without thinking. Even among customers who might not otherwise buy a product, hearing that a product might not be available tomorrow can be a game-changer. Salespeople may also use this trick by telling you that a discount will only be around for a limited time. Related to the limited-time offer is the limited availability tactic. If you believe that there are only five items available, you'll see them as more valuable, increasing your likelihood of buying."

I keep asking myself why is mobile data so precious, so much in demand? Why do so many people eagerly, unthinkingly grasp at any "better" mobile data offer that's thrust before them?

I admit that I'm trolling a little here. But I honestly can't understand why people are willing to throw away their loyalty to something proven because something "better" suddenly becomes available "for a limited time". Maybe I'm too cynical, "if it's too good to be true..." and all that usual cynicism. Certainly I've noticed those who suffer most are always those who want immediate gains and the easiest path to get more for less. Sure, if I see a deal for "5000GB of mobile data for $5/month" then you bet I'll look into it - quite seriously! - but I'd evaluate it both in terms of what it gives me and what it takes from me. Seeing "this exclusive one-time offer expires soon!" automatically sends up warning flags that there's a catch and something in the fine print is somehow too good to be true to be taken at face value - the offer wouldn't need to rush a decision if it could sell itself on its own merits after a period of careful scrutiny, analysis, and contemplation.

And we're talking about mobile data here. Maybe Koodo offers 5GB for $40 right now zomg! But maybe they'll offer 5GB next week or next month, maybe they'll offer 6GB. Maybe 10GB. I don't get why the rush. It could only be because I hate being rushed (as much as I hate being made to wait - I like doing things at my own pace, lol). Just saying that letting a "limited time" offer slip by might be a lost opportunity but chances are another (probably better) offer is sure to come along.

Re: "Limited Time Offer" pressures?

mimmo — Sun, 25 Feb 2018 00:54:19 GMT

Or a worse one

Re: "Limited Time Offer" pressures?

Korth — Sun, 25 Feb 2018 00:57:41 GMT

Nobody ever willingly accepts a worse offer - unless they didn't understand what they were getting into or they just had no better choice.

As long as PM customers have active plans and no impending threat of those plans getting shut down there's no reason to give them up for anything worse. Only for something better.

Re: "Limited Time Offer" pressures?

torontokris — Sun, 25 Feb 2018 01:04:46 GMT

Fair point. But in canada telecom deals are far between. You miss it they barely ever come back. The promo deal was cancelled before Black Friday which people held off thinking a better deal on BF but didn't happen.

Sure are other deals may come but who knows when. Others are worried what the future of PM and this plan is now so they want to leave since a deal came.

Blame lack of competition in Canadian wireless and/or customers willing to pay $100/month for a Rogers plan and a $1200 iPhone

Re: "Limited Time Offer" pressures?

Korth — Sun, 25 Feb 2018 01:16:21 GMT

Those are good answers, lol.

As far as the future of PM goes ... well PM will live on, Telus will pump money into it if they have to revive the brand, Telus won't kill it without a series of big important corporate restructuring announcements which phase it out over time. (Maybe those who choose to sink with the ship will find themselves needing new plans with a new carrier really quick, but I'm sure Koodo promos would come to the rescue again, or they wouldn't and the competition would happily fill the void with whatever offers are necessary to gather stray customers.)

Although PM has changed and is continuing the change. There might be a point where they evolve into the same species as every other carrier, but again I think such changes (especially in light of their recent botched promo and CCTS scandal) would proceed slowly enough that we (and all of PM's competitors who want our business) would get adequate warning.

Re: "Limited Time Offer" pressures?

torontokris — Sun, 25 Feb 2018 01:26:29 GMT

@Korth I don't think it will go anywhere either. I actually would have bet Telus will try and draw more people to it. No retail stores to run/pay rent for, no customer service phone lines. Only a forum with mods. I'm actually shocked they aren't getting koodo ppl to move to pm. Maybe that was the plan during the fall promo. Then it was to steal freedom subscribers during spring 2017 by offering them the plan.

Re: "Limited Time Offer" pressures?

mimmo — Sun, 25 Feb 2018 01:46:16 GMT

@Korth by worse i meant a worse offer they might just offer 4gb instead of the current 5. or they might not offer the 100$ credit. people will take the offer they feel is right for them.

Re: "Limited Time Offer" pressures?

will13am — Sun, 25 Feb 2018 02:59:03 GMT

@Korth, tl;dr. You are trolling. You know me, I am loyal to my wallet first, everything else a distant second, third... We were all very loyal to this service, none more than the oracle team. I remain loyal to what is consistent with being loyal to the wallet. When out of nowhere a 25% increase is thrown our way, it affects the very foundation of trust and therefore loyalty. Until this ever changing offer expires, I will continue to think through my options. Even IF I end up staying, the relationship will never be the same again. Je me souviens.

Re: "Limited Time Offer" pressures?

Korth — Sun, 25 Feb 2018 03:23:29 GMT

@will13am

I was trolling, I admitted as much in my tl;dr OP, lol.

Yeah, "no surprises" followed by "surprise! +25%" followed by "limited-time offer" was a series of gut punches, I'd be just as wary (and keep one eye on the exit, the other on alternatives) if it had affected me. And I'm not entirely unaffected - PM's integrity has been compromised, I have to wonder how long before they give me an unpleasant "surprise".

What I didn't (still don't) understand is many people apparently biting hard on the "take this offer now, soon, quickly before it expires!" ... sometimes this is a good move, yes, but usually it means there's some kind of hook under the bait ... and a number of people have ported back (or want to port back) to PM because they didn't like tasting hard metal.

Re: "Limited Time Offer" pressures?

will13am — Sun, 25 Feb 2018 03:37:56 GMT

@Korthwrote:
@will13am
I was trolling, I admitted as much in my tl;dr OP, lol.

Yeah, "no surprises" followed by "surprise! +25%" followed by "limited-time offer" was a series of gut punches, I'd be just as wary (and keep one eye on the exit, the other on alternatives) if it had affected me. And I'm not entirely unaffected - PM's integrity has been compromised, I have to wonder how long before they give me an unpleasant "surprise".

What I didn't (still don't) understand is many people apparently biting hard on the "take this offer now, soon, quickly before it expires!" ... sometimes this is a good move, yes, but usually it means there's some kind of hook under the bait ... and a number of people have ported back (or want to port back) to PM because they didn't like tasting hard metal.

@Korth, don't get me wrong, it is not an easy decision and that is why you don't see me saying I have left or I am staying. There are reasons for either outcome. This is due to my crystal ball being a big hazy. I don't know what the future holds. I can only try to read between the lines and anticipate their next move so I can stay ahead of the curve. I continue to collect data and ask those who have left what the hard steel taste like. There is still lots of time on the clock. I will use it wisely to make the most informed decision even if it is informed by a not so perfect crystal ball.

Re: "Limited Time Offer" pressures?

Korth — Sun, 25 Feb 2018 04:04:21 GMT

@will13am

So you want to make decisions based on the best information available, even if it means waiting a while for the information to become available. Patient. Prudent. The clock is ticking but there is still time.

Not the same as the impulsive ship jumpers who leaped without looking and found themselves stuck in the water.

Re: "Limited Time Offer" pressures?

will13am — Sun, 25 Feb 2018 04:31:28 GMT

@Korthwrote:
@will13am
So you want to make decisions based on the best information available, even if it means waiting a while for the information to become available. Patient. Prudent. The clock is ticking but there is still time.

Not the same as the impulsive ship jumpers who leaped without looking and found themselves stuck in the water.

Slow down the trolling my friend. Please read my posts carefully. Did I not say that right to the end date, I will be examining the options? Even then the decision will be based on less them perfect information.

Re: "Limited Time Offer" pressures?

Watoko — Sun, 25 Feb 2018 04:44:11 GMT

@torontokriswrote:
Fair point. But in canada telecom deals are far between. You miss it they barely ever come back. The promo deal was cancelled before Black Friday which people held off thinking a better deal on BF but didn't happen.

Sure are other deals may come but who knows when. Others are worried what the future of PM and this plan is now so they want to leave since a deal came.

Blame lack of competition in Canadian wireless and/or customers willing to pay $100/month for a Rogers plan and a $1200 iPhone

I completely agree! Even MobileSyrup reported that analysts don't think the recent $60/10GB promos will ever come back.

https://mobilesyrup.com/2018/02/21/holiday-60-10gb-price-war-not-likely-to-happen-again-analyst/

As you know what they say, you snooze, you lose.

Re: "Limited Time Offer" pressures?

kav2001c — Sun, 25 Feb 2018 05:01:19 GMT

The Koodo offer of $40 for 5GB is best offer possible

People used to scam and jump through hoops to get the special loophole plans of $48 for 5GB

lol now Koodo offers better plan and people say hmm maybe I will think about it

Considering thousands of threads on how to get an out of province loop hole plan I do find it comical people are now debating / complaining about the new offer

Which has no strings attached and will actually qualify for a Tab (the $60 plan, and out of province plans were not possible to upgrade. Most people were terrified to even call customer service in case they get booted off the plan)

Re: "Limited Time Offer" pressures?

kav2001c — Sun, 25 Feb 2018 05:10:42 GMT

Really? Meh

Telus offers 15GB for $35 (and even that comes with a bonus GB now so 16GB for $35) right now as we speak

Need less data? 12GB for $25 is available

7GB for $15 seems to be expired

The $60 plan is only cheaper on a single line (sometimes) and only useful if you never get/want/need a hardware upgrade

@Watokowrote:
I completely agree! Even MobileSyrup reported that analysts don't think the recent $60/10GB promos will ever come back.

https://mobilesyrup.com/2018/02/21/holiday-60-10gb-price-war-not-likely-to-happen-again-analyst/

As you know what they say, you snooze, you lose.

Re: "Limited Time Offer" pressures?

Watoko — Sun, 25 Feb 2018 05:15:30 GMT

A deal is all relative to however much one is currently paying, and unsurprisingly a fair number of Canadians were paying much more than $60 for 10GB of data so for them, it's still a deal.

Are the plans you're quoting data only plans?

Re: "Limited Time Offer" pressures?

Korth — Sun, 25 Feb 2018 05:25:14 GMT

Telus also offers 80GB mobile data option for $350 (just $300 "for a limited time"), lol, no other carrier can match that on a raw $/GB basis.

I swear I saw a 100GB option before, but I guess they downsized.

I wonder if generic Koodo promo codes can be used alongside the $100 leave-PM-come-Koodo bribe. "$25 off any order for New Customers" or "Save 10% on monthly base plan with automatic top-ups", for example.

Re: "Limited Time Offer" pressures?

kav2001c — Sun, 25 Feb 2018 06:05:47 GMT

@Watoko yup but as they are shared data simply add them onto whichever plans you choose

Tons of posts on how to go through the hoops online should you be curious

But that's what I mean

Its like either learn to love the loop or take the 5GB Koodo promo

Both ways net great plans (& I can't imagine paying $60 per phone in this day & age)

Re: "Limited Time Offer" pressures?

computergeek541 — Sun, 25 Feb 2018 07:13:24 GMT

@kav2001cwrote:
The Koodo offer of $40 for 5GB is best offer possible

People used to scam and jump through hoops to get the special loophole plans of $48 for 5GB
lol now Koodo offers better plan and people say hmm maybe I will think about it

Considering thousands of threads on how to get an out of province loop hole plan I do find it comical people are now debating / complaining about the new offer

Which has no strings attached and will actually qualify for a Tab (the $60 plan, and out of province plans were not possible to upgrade. Most people were terrified to even call customer service in case they get booted off the plan)

I don't think there's much doubt that the $40 4GB and 5GB plans are very good, comparitively speaking, when judged up against the current offerings.

I also believe that the fact that these plans still aren't a slam dunk in getting Public Mobile customers to switch is a testiment to how good the Public Mobile promo plan really is. Even when not even factoring in the prepaid/postpaid debate, the Public Mobile fall promo paln can still be considerbly less expensive when taking into account reward amounts. Each person is just going to have to decide if Canada-wide and an extra 1GB of data is worth enough to them to potentially pay more.

Re: "Limited Time Offer" pressures?

kav2001c — Sun, 25 Feb 2018 14:10:59 GMT

We all know people like the Public brand

Because usually things were different here

Many disgruntled clients went to Public after getting shafted by previous carriers

Hence the hesitation to go back to contract / postpaid services