topic Data overage charges in Get Support

Data overage charges

lanashirley7 — Wed, 05 Jan 2022 09:15:18 GMT

If my daughter goes over her data limit, will there be overage charges? She is on autopay?

Re: Data overage charges

hairbag1 — Tue, 09 Apr 2019 14:17:37 GMT

@lanashirley7 wrote:
If my daughter goes over her data limit, will there be overage charges? She is on autopay?

There are no data overages with PM. You can only use what you have paid for...then data stops when iit's been exhausted. Welcome to Public Mobile.

Re: Data overage charges

zork1984 — Tue, 09 Apr 2019 14:31:21 GMT

Just to supplement the answer above - since data is cut off once the allotment is used up, you may consider buying a data block just in case so data is still available, but still control the spending. If she uses up the data block ($30 for 1GB) often, then you can consider whether to upgrade her plan. (Or talk to her about her usage )

Re: Data overage charges

Pizzaeh — Tue, 09 Apr 2019 14:33:26 GMT

@lanashirley7 wrote:
If my daughter goes over her data limit, will there be overage charges? She is on autopay?

As @hairbag1 mentions the data stops. Once she reaches the limit for text/data/talk minutes in her plan she won't be able use the feature where the limit has been reached. Public Mobile has no pay-per-use charges; everything must be prepaid, which is great for teens that can use data/text/talk like it grows on trees, haha.

She/you can then purchase an add-on for talk minutes and data; there are currently no text add-ons.

Re: Data overage charges

Dogbert — Tue, 09 Apr 2019 15:19:09 GMT

This is the advantage of pre-paid; use of what you got and you can't be charged more.

The disadvantage is that your service may get interrupted; however, I prefer this, than seeing a $5k bill at the end of the month.

Re: Data overage charges

lanashirley7 — Wed, 17 Apr 2019 01:00:54 GMT

Thank you very much for the replies. Very helpful.