topic Re: Roaming data in Get Support

Roaming data

Gritch62 — Wed, 05 Jan 2022 09:14:05 GMT

Just bought 10 day US roaming - am in Dallas... can text and call; but google says I'm offline. Any suggestions?

Re: Roaming data

Anonymous — Mon, 08 Apr 2019 20:47:31 GMT

@Gritch62 wrote:
Just bought 10 day US roaming - am in Dallas... can text and call; but google says I'm offline. Any suggestions?

Obviously your data mode is on?

Data roaming is on?

Any general roaming is on?

Re: Roaming data

popping — Mon, 08 Apr 2019 20:50:37 GMT

@Gritch62 wrote:
Just bought 10 day US roaming - am in Dallas... can text and call; but google says I'm offline. Any suggestions?

Enable data roaming if you have not alreay done so.

Restart your phone. Your phone should be connected to AT&T or T-Mobile. If not, select one of these two networks.

Re: Roaming data

ooakosiryan — Mon, 08 Apr 2019 20:53:02 GMT

@Gritch62 wrote:
Just bought 10 day US roaming - am in Dallas... can text and call; but google says I'm offline. Any suggestions?

This is obvious, but just want to rule it out. Can you confirm that you bought the $20 U.S. Talk, Text and Data Bundle? Because there's also a 10 day US roaming package that's just talk and text. Thanks!

Re: Roaming data

geopublic — Mon, 08 Apr 2019 21:02:10 GMT

@Gritch62 wrote:
Just bought 10 day US roaming - am in Dallas... can text and call; but google says I'm offline. Any suggestions?

For troubleshooting US-Roaming addon issues please click here.

Re: Roaming data

cavemantoronto — Mon, 08 Apr 2019 21:41:03 GMT

@Gritch62 wrote:
Just bought 10 day US roaming - am in Dallas... can text and call; but google says I'm offline. Any suggestions?

Just google? Does anything else work or is it your browser saying you are offline?