topic Re: Local phone number in Get Support

Local phone number

GR — Wed, 05 Jan 2022 09:12:59 GMT

Hi, just wondering if it's possible to get a different phone number that's not listed when you activate? The 2 different phone exchanges around here are long distance from where I live so every time I call my daughter it will cost me long distance on my home phone. I see that Telus has an exchange in the town I live but not Koodo or public mobile

Re: Local phone number

Lieux — Sun, 07 Apr 2019 19:48:36 GMT

@GR wrote:
Hi, just wondering if it's possible to get a different phone number that's not listed when you activate? The 2 different phone exchanges around here are long distance from where I live so every time I call my daughter it will cost me long distance on my home phone. I see that Telus has an exchange in the town I live but not Koodo or public mobile

You can ask directly to the moderator here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437and see what they can do for you. Waiting time is few hours to 2 days.

Re: Local phone number

Anonymous — Sun, 07 Apr 2019 20:44:11 GMT

@GR wrote:
Hi, just wondering if it's possible to get a different phone number that's not listed when you activate? The 2 different phone exchanges around here are long distance from where I live so every time I call my daughter it will cost me long distance on my home phone. I see that Telus has an exchange in the town I live but not Koodo or public mobile

So it's your daughters phone that you're trying to change? Your home phone is not with Public Mobile?

Public Mobile doesn't really do long distance starting out with province-wide. Yes if you want to call another province.

Re: Local phone number

steff12321 — Sun, 07 Apr 2019 20:47:34 GMT

@Anonymous PM does not offer landline services. The OP wants to be able to call his daughters cell phones through his home phone and not incur long distance charges.

For this, he would either need to get phone numbers in his exchange so it's not long distance, or upgrade his home phone to include province wide long distance. Contacting the @CS_Agent would be the only way to do the former.

Re: Local phone number

Anonymous — Sun, 07 Apr 2019 20:51:45 GMT

@steff12321 wrote:
@Anonymous PM does not offer landline services. The OP wants to be able to call his daughters cell phones through his home phone and not incur long distance charges.

For this, he would either need to get phone numbers in his exchange so it's not long distance, or upgrade his home phone to include province wide long distance. Contacting the @CS_Agent would be the only way to do the former.

@steff12321

Well thank you but his post is open to interpretation. I only posted to clarify some interpretations. He didn't say his home phone was a landline. He didn't say he had activated a phone for his daughter. He didn't say he was activating a phone for himself. So I was trying to get clarity.

Re: Local phone number

GR — Sun, 07 Apr 2019 21:29:16 GMT

Let me clarify, I have a landline with no long distance plan and I'm gonna activate a new phone for my daughter soon so I wanted to see if they could get me a number which would be local for my landline to call her. I messaged the moderator team so I'll wait for their reply. I'm in no rush cause I'm only activating her cell phone in a few weeks. My other daughters had lines with bell Mobility first so I ported their numbers to public mobile so those are local numbers for my landline to call. Thanks for all the help!

Re: Local phone number

steff12321 — Sun, 07 Apr 2019 21:33:31 GMT

@GR Ah, like I suspected.

Your other option would be to sign up for a Bell/Rogers prepaid in case they can give you a number with that exchange, and then port over to PM. However you would be paying for their SIM card and possibly have to add some credit to your account too.

You can give that a try in case PM doesn't have any numbers allocated within your exchange.

Good luck!

Re: Local phone number

Anonymous — Sun, 07 Apr 2019 21:34:39 GMT

@GR wrote:
Let me clarify, I have a landline with no long distance plan and I'm gonna activate a new phone for my daughter soon so I wanted to see if they could get me a number which would be local for my landline to call her. I messaged the moderator team so I'll wait for their reply. I'm in no rush cause I'm only activating her cell phone in a few weeks. My other daughters had lines with bell Mobility first so I ported their numbers to public mobile so those are local numbers for my landline to call. Thanks for all the help!

How about ditch the landline and move over to Public Mobile and get no long distance starting in your province. There's also no long distance for the whole of Canada.

Fun fact...911 is still usable even if there isn't an active service on the good ol' copper line.

Re: Local phone number

Cliffb — Tue, 23 Apr 2019 05:36:49 GMT

How an I able to change my phone number to local area code

Re: Local phone number

computergeek541 — Tue, 23 Apr 2019 05:42:47 GMT

@Cliffb wrote:
How an I able to change my phone number to local area code

Go to the website selfserve.publicmobile.ca

Log into your account.

Click on where is says Plans and Add-Ons.

Now go to where is says Change Phone Number.

Where it says Select your local calling area, choose the city you wish to have a phone number from. You will be a given a choice of 5 different phone numbers. Choose the one you like best and then click on Submit.