topic Re: European SIM card in Get Support

European SIM card

Linda27 — Wed, 05 Jan 2022 09:12:03 GMT

I have the basic $10.00 plan. I will be travelling to Europe soon and would like to know if I install a European SIM card in my phone, will the current one expire while I'm gone?

Re: European SIM card

Lieux — Sat, 06 Apr 2019 21:34:24 GMT

@Linda27 wrote:
I have the basic $10.00 plan. I will be travelling to Europe soon and would like to know if I install a European SIM card in my phone, will the current one expire while I'm gone?

No. Your sim will not expire IF you keep your acccount ACTIVE. If you pay for it. You can choose autopay and hope that everything will going well. Or you can put the money in your available funds and the system will take it each 30 days.(EDIT: only after 90 days with an inactive account a sim card will be inactive).

Re: European SIM card

delarami — Sat, 06 Apr 2019 21:21:53 GMT

since public mobile is a self serve prepaid service your sim will only expire if you don't keep your account active.

Re: European SIM card

mimmo — Sat, 06 Apr 2019 21:28:23 GMT

@Linda27 this is a good read

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Extended-Absence/m-p/142735#M9767

Re: European SIM card

srlawren — Tue, 09 Apr 2019 00:45:21 GMT

@mimmo wrote:
@Linda27 this is a good read

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Extended-Absence/m-p/142735#M9767

@mimmo the definitive read on extended absences, courtesy of @Luddite

Re: European SIM card

cavemantoronto — Sun, 07 Apr 2019 02:12:10 GMT

@Linda27 wrote:
I have the basic $10.00 plan. I will be travelling to Europe soon and would like to know if I install a European SIM card in my phone, will the current one expire while I'm gone?

Your Public Mobile account will remain open if you are in account suspension less than 90 days. It is 90 days it gets closed from the time of the last failed renewal, not 90 days from start of trip. Other option is keep paying Public while you are away to make sure you don't forget to take account out of suspend.