topic Number change in Get Support

Number change

Kimberlylambert — Wed, 05 Jan 2022 09:10:56 GMT

Is there anyone that can help me get new number to where I live

Re: Number change

Lieux — Fri, 05 Apr 2019 22:42:00 GMT

@Kimberlylambert a écrit :
Is there anyone that can help me get new number to where I live

You can change it by yourself in your self serve account in PLAN/ADD-ONS you will see CHANGE MY NUMBER.

Re: Number change

popping — Fri, 05 Apr 2019 22:43:56 GMT

@Kimberlylambert wrote:
Is there anyone that can help me get new number to where I live

Select [Plan and Add-Ons]--> [Change Phone Number] --> [Select a new phone number]

Please note that you can only change your number once per month.

But there is no time restriction for port a number to PM.

Re: Number change

Tony8 — Fri, 05 Apr 2019 22:44:21 GMT

Hi , go to "My account" , log in, choose "plan and add ons" tab , then the "change number" tab .

Re: Number change

Kimberlylambert — Fri, 05 Apr 2019 22:45:30 GMT

Yes I did that but it doesn’t have any “902” numbers in Sydney and the rest are Long distant numbers that cost people money when they call or I call them

Re: Number change

Anonymous — Fri, 05 Apr 2019 22:47:08 GMT

@Kimberlylambert wrote:
Yes I did that but it doesn’t have any “902” numbers in Sydney and the rest are Long distant numbers that cost people money when they call or I call them

It wouldn't be long distance for you but yes they would be for callers to you depending on their own service.

Welcome to the new first world problem...too.many.devices.taking.numbers.

Re: Number change

Kimberlylambert — Fri, 05 Apr 2019 22:56:34 GMT

How do I message a mod ?

Re: Number change

Lieux — Fri, 05 Apr 2019 22:57:36 GMT

@Kimberlylambert wrote:
How do I message a mod ?

Here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 and explain what do you want. Waiting time is few hours to 2 days. Be patient.

Re: Number change

Kimberlylambert — Fri, 05 Apr 2019 23:02:23 GMT

Thank you 🙂

Re: Number change

ShawnC13 — Fri, 05 Apr 2019 23:12:31 GMT

@Anonymous wrote:
@Kimberlylambert wrote:
Yes I did that but it doesn’t have any “902” numbers in Sydney and the rest are Long distant numbers that cost people money when they call or I call them
It wouldn't be long distance for you but yes they would be for callers to you depending on their own service.
Welcome to the new first world problem...too.many.devices.taking.numbers.

Totally agree with this comment and it doesn't help when we have people come to PM pick a new number then port in hours or a few days later. Just burns up another number before it can be put back into the fold for the next customer