topic Re: Unlocking phones in Get Support

Unlocking phones

butterflow — Wed, 05 Jan 2022 09:09:45 GMT

Hello,

I want to unlock four of my phones please guide me how to do that @Moderator_Team

Jae

Re: Unlocking phones

Lg85 — Fri, 16 Feb 2018 23:02:24 GMT

Are your phones locked to the Telus network? If they are locked on a different network, then Public Mobile will not be able to unlock it. You will need to contact the carrier to which your phone is locked to in order to get it unlocked.

Re: Unlocking phones

Randy_Calgary — Fri, 16 Feb 2018 23:31:32 GMT

Contact the original carriers of the phones and they should provide you with the code to unlock each phone.

Re: Unlocking phones

ShawnC13 — Fri, 16 Feb 2018 23:32:12 GMT

@butterflow, your phones need to be unlocked from the provider you got them from. If they are a Telus or Koodo then PM can do it by contacting the mods.

To send a private message to a moderator click this link.

In your message please include:

PM Phone Number
4 digit PIN (if you don't remember this then they will need at least 3 of the following to verify your identity)

account number
date of birth
complete address listed on account with postal code
email address on account
most commonly called numbers
alternate number listed on the account
last payment date and amount
last 4 digits of the credit card

Detailed explanation

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