topic Credit Balance, Is It Locked To This Account? in Get Support

Credit Balance, Is It Locked To This Account?

DaVibe — Wed, 05 Jan 2022 09:09:11 GMT

I currently have a credit balance on my account (so a full payment is not necessary, the system will take money from my credit).

I assume this cannot be refunded?

Can I transfer a credit to another PM customer / phone number?

Any suggestions on what to do with a credit or I just have to wait it out and spend it on my own account? Asking in case I leave PM, wondering what's going to happen. Thanks.

Re: Credit Balance, Is It Locked To This Account?

NDesai — Fri, 16 Feb 2018 03:44:09 GMT

Unfortunately, the balance cannot be transferred to Koodo or to another PM account. When you leave, all balance will be forfeited.

Re: Credit Balance, Is It Locked To This Account?

KMG — Fri, 16 Feb 2018 03:45:42 GMT

If you leave PM, you will lose that balance. It cannot be refunded or transferred.

Re: Credit Balance, Is It Locked To This Account?

DaVibe — Fri, 16 Feb 2018 03:57:24 GMT

Wasn't so much looking to transfer it to Koodo or out of the company, just to another member.

That answer was posted above as well though.

Great ... I have a BIG credit balance right now ... more than the $100 credit they are offering lol

Re: Credit Balance, Is It Locked To This Account?

Civic_E — Thu, 22 Feb 2018 19:55:08 GMT

@DaVibewrote:
Wasn't so much looking to transfer it to Koodo or out of the company, just to another member.
That answer was posted above as well though.

Great ... I have a BIG credit balance right now ... more than the $100 credit they are offering lol

@DaVibeMay be sell your account on Kijiji if your service is active!