topic Re: charged $80 for my 50.00 plan in Get Support

charged $80 for my 50.00 plan

Ardbeg — Wed, 05 Jan 2022 09:08:18 GMT

My Plan includes: - - GB + GB BONUS at mg Speed - Unlimited International Text - Unlimited Talk to Canada and the US $50 per 30 Days. I am being charged 80 dollars as the items are broken down (10 dollars for text, 30.00 for talk and 40 for data) why is this happening???

Re: charged $80 for my 50.00 plan

Anonymous — Wed, 03 Apr 2019 14:36:19 GMT

@Ardbeg wrote:
My Plan includes: - - GB + GB BONUS at mg Speed - Unlimited International Text - Unlimited Talk to Canada and the US $50 per 30 Days. I am being charged 80 dollars as the items are broken down (10 dollars for text, 30.00 for talk and 40 for data) why is this happening???

It's a goofy display method but what matters is what actually hits your credit card. What amount hits your credit card?

Re: charged $80 for my 50.00 plan

stonechucker — Wed, 03 Apr 2019 14:43:49 GMT

You will also see a $30 credit applied as a discount. $80-$30 = $50 base plan cost. Taxes charged on your credit card a/o voucher etc are paid at the time of purchase, and not shown in the payment history.

Re: charged $80 for my 50.00 plan

stonechucker — Wed, 03 Apr 2019 14:50:40 GMT

@Ardbeg,

I'm copying my last 90-days of information for my cycle. I've got a plan with Prov Calling, SMS, and 12 GB of data. It also shows that the value of the individual parts is higher than my $120 base plan, but there's a credit of $126 labelled as Fall 2016 Promo which accounts for the difference.

Mar 7, 2019	Unlimited Provincial Talk/Appels Illimités dans la Province		$51.00	$20.00
Mar 7, 2019	Unlimited International Text/Messagerie texte à l'International		$45.00	$71.00
Mar 7, 2019	12GB Data/Données 12 Go		$125.00	$116.00
Mar 7, 2019	Fall 2016 Promo/Offre de l’automne 2016	$126.00		$241.00
Mar 7, 2019	90-day plan/Forfait de 90 jours		$25.00	$115.00
Mar 7, 2019	Reward - Loyalty Recognition/Récompense - Reconnaissance de Fidélité	$6.00		$140.00
Mar 7, 2019	Reward - Refer-a-Friend ($1 per active friend) /Récompense - Référez-un-ami (1 $ par ami actif)	$9.00		$134.00
Mar 7, 2019	AutoPay Reward	$6.00		$125.00
Mar 7, 2019	Reward - Community/Récompense – Communauté	$35.00		$119.00
Mar 5, 2019	Credit/Visa Debit TopUp-Réapprov crédit/Visa Débit	$54.00		$84.00
Feb 11, 2019	System issue/ Problème du système	$20.00		$30.00

Re: charged $80 for my 50.00 plan

Anonymous — Wed, 03 Apr 2019 14:56:36 GMT

@Ardbeg

From above...and notice the column it's in.

Re: charged $80 for my 50.00 plan

srlawren — Wed, 03 Apr 2019 16:41:03 GMT

@stonechucker you could have just linked to this.... 🙂 Understanding Transaction History

Re: charged $80 for my 50.00 plan

stonechucker — Wed, 03 Apr 2019 16:44:17 GMT

@srlawren wrote:
@stonechucker you could have just linked to this.... 🙂 Understanding Transaction History

I could have, but that would have been less interesting than showing my rewards lol.

Thanks for the tip @srlawren

Re: charged $80 for my 50.00 plan

ottawa — Wed, 03 Apr 2019 17:08:06 GMT

@stonechucker wrote:
I could have, but that would have been less interesting than showing my rewards lol.

Showoff. And well done. 😉

=aw

Re: charged $80 for my 50.00 plan

stonechucker — Wed, 03 Apr 2019 17:17:43 GMT

@ottawa, It's amazing at how easy it is to get a few referrals to get signed up, and stick around for a couple of years, and get the rewards for AutoPay and loyalty.

In July or August, I'm looking at $9 for loyalty and $6 for AutoPay, and at the moment on $6 for friends. Still not a bad deal here.

Re: charged $80 for my 50.00 plan

Ardbeg — Wed, 03 Apr 2019 19:31:44 GMT

Thanks all for the information...I understand now. Good stuff

Re: charged $80 for my 50.00 plan

Ardbeg — Wed, 03 Apr 2019 19:33:11 GMT

Great info. Thanks!!!

Re: charged $80 for my 50.00 plan

ottawa — Sun, 07 Apr 2019 21:02:58 GMT

Yeah they have us locked with golden handcuffs. 🙂 I guess you're on a 90-day plan. My Loyalty is $4 since November and better half goes to $5 in May (part of the huge cohort that signed up when they got tossed off CDMA). Those plus $2 auto-pay make PM really cheap. 🙂 (I don't count the referrals because no guarantee they'll stick).

=aw

Re: charged $80 for my 50.00 plan

NDesai — Sun, 07 Apr 2019 21:18:05 GMT

@srlawren wrote:
@stonechucker you could have just linked to this.... 🙂 Understanding Transaction History

Just a note that it's a bit different now for Special 30 days ready made plans. The cost is devided into "30-day plan" which includes talk and text service and the "1GB at 3G Speed" includes data service. But the 90 days plans still works exactly how you described.

Mar 18, 2019	1GB at 3G Speed/ 1Go à la vitesse 3G		$15.00	$0.00
Mar 18, 2019	30-day plan/Forfait de 30 jours		$10.00	$15.00
Mar 18, 2019	Credit/Visa Debit TopUp-Réapprov crédit/Visa Débit	$23.00		$25.00
Mar 18, 2019	AutoPay Reward	$2.00		$2.00

Re: charged $80 for my 50.00 plan

srlawren — Mon, 08 Apr 2019 06:25:27 GMT

@NDesai thanks, maybe i'll update that posting I alwasy reference with more current info from my $25 plan line