topic Re: Getting a Account Statement / Summary in Get Support

Getting a Account Statement / Summary

LC89 — Wed, 05 Jan 2022 09:07:21 GMT

Hi Public Mobile Community,

My wife purchased a SIM Card yesterday and we activated a plan online. Does anyone know if it's possible to retrieve some sort of account summary / statement either online or by contacting Public Mobile showing her name, address, and the phone plan details (ideally in .pdf format or something printable).

I'm looking to use this documentation to submit for something.

Any help would be greatly appreciated -- thanks in advance!

Re: Getting a Account Statement / Summary

Lieux — Tue, 02 Apr 2019 14:07:10 GMT

@LC89 wrote:
Hi Public Mobile Community,

My wife purchased a SIM Card yesterday and we activated a plan online. Does anyone know if it's possible to retrieve some sort of account summary / statement either online or by contacting Public Mobile showing her name, address, and the phone plan details (ideally in .pdf format or something printable).

I'm looking to use this documentation to submit for something.

Any help would be greatly appreciated -- thanks in advance!

You can ask to the moderator for that..here..https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 Waiting time is few hours to 2 days. But it's not very trustful...for example the adress could be anywhere because nobody check if it's really your adress or not..

Re: Getting a Account Statement / Summary

Metal1967 — Tue, 02 Apr 2019 14:13:28 GMT

@LC89 wrote:
Hi Public Mobile Community,

My wife purchased a SIM Card yesterday and we activated a plan online. Does anyone know if it's possible to retrieve some sort of account summary / statement either online or by contacting Public Mobile showing her name, address, and the phone plan details (ideally in .pdf format or something printable).

I'm looking to use this documentation to submit for something.

Any help would be greatly appreciated -- thanks in advance!

@LC89

You could screenshot your profile page..it shows all info and account number..and then your payment history page...not sure if thats good enough but its an option..

Re: Getting a Account Statement / Summary

mimmo — Tue, 02 Apr 2019 14:19:05 GMT

Typically prepaid cell crevice does It count as proof documentation, as there is no verification process/credit checks. Ie you can put and information down you want.

You can request an invoice but that takes upto a month to receive.

Re: Getting a Account Statement / Summary

LC89 — Tue, 02 Apr 2019 15:48:39 GMT

Thanks! Sent them a message.