topic Re: Porting problem in Get Support

Porting problem

Kerbear — Wed, 05 Jan 2022 09:06:07 GMT

Hi, I am having problems and I’m tod it’s a porting issue. How do I get this fixed?

Re: Porting problem

Alex888 — Mon, 01 Apr 2019 13:46:32 GMT

@Kerbear What is the problem you are having? What type of phone do you have?

Re: Porting problem

Lieux — Mon, 01 Apr 2019 13:48:19 GMT

@Kerbear wrote:
Hi, I am having problems and I’m tod it’s a porting issue. How do I get this fixed?

We need more details to help you.

Re: Porting problem

LovesToPM — Mon, 01 Apr 2019 13:55:55 GMT

How do you know it's a porting issue?

You should contact moderator to get this fixed. And you may need to provide more info about your old provider account to get this fixed.

Do keep the account active with the old provider, do NOT cancel it. There is not much else you can do.

Re: Porting problem

Sekiro — Mon, 01 Apr 2019 14:03:33 GMT

@Kerbear If you can do outgoing calls but not able to receive or vice versa, then yes the port is not 100% complete. Depends on where your current number is with, it could take longer for example VOIP and landlines.

Re: Porting problem

TheOldVR — Mon, 01 Apr 2019 14:27:52 GMT

You need a Moderator to help out most likely.... is asking for help from the Mods done as before - by mentioning the mod group in a post?

Re: Porting problem

Lieux — Mon, 01 Apr 2019 14:35:26 GMT

@TheOldVR wrote:

You need a Moderator to help out most likely.... is asking for help from the Mods done as before - by mentioning the mod group in a post?

No..you need to write a private message to the moderator now ...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437...if you want to be read..

Re: Porting problem

TheOldVR — Mon, 01 Apr 2019 14:39:00 GMT

@Lieux wrote:
@TheOldVR wrote:

You need a Moderator to help out most likely.... is asking for help from the Mods done as before - by mentioning the mod group in a post?
No..you need to write a private message to the moderator now ...https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437...if you want to be read..

^^^ The man has the answers!!!

Thanks @Lieux - I have much catching up to do!