topic Confused in Get Support

Confused

David01 — Wed, 05 Jan 2022 09:05:16 GMT

Hi guys! Brand new to Public mobile! Loving the service so far! Just a bit confused. I have the Talk, text and 2GB LTE plan. I’m billed $47 plus tax, but on the site it’s advertised as $45. Also, I registered for auto pay and it says I should save $2/mth. Says “estimated bill $43.” However I was charged $47 plus tax. Help?

Re: Confused

stonechucker — Fri, 09 Feb 2018 18:35:32 GMT

This is correct.

You've signed up, and as it was the first charge, you had to pay $47 plus taxes.

Your $2 reward for AutoPay for the first month is put into yoru 'bank' for next month, and the next payment AutoPay is also present in your 'bank'.

That is why you see $43.

For the 3rd payment, it will be $45.

Re: Confused

closng — Fri, 09 Feb 2018 18:54:57 GMT

Hi @David01,

Welcome to Public Mobile.

Yes, as @stonechucker explained, the charges will differ for the first 3 months due to the way the credits kick in (are not applied to the first charge). On the third payment and onwards, it will stay consistent at $45+tax.

Re: Confused

David01 — Fri, 09 Feb 2018 19:00:03 GMT

Thanks guys! Appreciate the input!

Re: Confused

crtowns — Mon, 12 Feb 2018 00:26:04 GMT

Welcome @David01!!!

Re: Confused

David01 — Tue, 13 Feb 2018 20:39:07 GMT

Thank you @crtowns! 🙏