topic Forgot Password and Security Question- Locke out of Account in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Forgot-Password-and-Security-Question-Locke-out-of-Account/m-p/346686#M185422 <P>Hi there,</P><P>&nbsp;</P><P>My dad forgot his password and security question. He still has access to his account. He lost his phone during a car accident and would like to change his sim card number. Can someone help retain his old account information.&nbsp;</P><P>&nbsp;</P><P>Best wishes,&nbsp;</P><P>&nbsp;</P><P>Kevin&nbsp;</P> Wed, 05 Jan 2022 09:04:46 GMT kevinthava 2022-01-05T09:04:46Z Forgot Password and Security Question- Locke out of Account https://productioncommunity.publicmobile.ca/t5/Get-Support/Forgot-Password-and-Security-Question-Locke-out-of-Account/m-p/346686#M185422 <P>Hi there,</P><P>&nbsp;</P><P>My dad forgot his password and security question. He still has access to his account. He lost his phone during a car accident and would like to change his sim card number. Can someone help retain his old account information.&nbsp;</P><P>&nbsp;</P><P>Best wishes,&nbsp;</P><P>&nbsp;</P><P>Kevin&nbsp;</P> Wed, 05 Jan 2022 09:04:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Forgot-Password-and-Security-Question-Locke-out-of-Account/m-p/346686#M185422 kevinthava 2022-01-05T09:04:46Z Re: Forgot Password and Security Question- Locke out of Account https://productioncommunity.publicmobile.ca/t5/Get-Support/Forgot-Password-and-Security-Question-Locke-out-of-Account/m-p/346687#M185423 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/79377">@kevinthava</a>&nbsp;wrote:<BR /><P>Hi there,</P><P>&nbsp;</P><P>My dad forgot his password and security question. He still has access to his account. He lost his phone during a car accident and would like to change his sim card number. Can someone help retain his old account information.&nbsp;</P><P>&nbsp;</P><P>Best wishes,&nbsp;</P><P>&nbsp;</P><P>Kevin&nbsp;</P><HR /></BLOCKQUOTE><P>You can reach the moderator here..<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A> they will help you. Waiting time is few hours to 2 days.</P> Sun, 31 Mar 2019 21:37:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Forgot-Password-and-Security-Question-Locke-out-of-Account/m-p/346687#M185423 Lieux 2019-03-31T21:37:14Z